As per ebay policy, buyers are obilgated to read the listing thoroughly including every tab on the page before placing the order because ONLY the information within this listing description will be applied as the reference of the actual item. So please place the order with caution as there may be surcharge for order cancellation / change of postal address etc. And due to the limitation of our resource, we will only respond to enquiries when the relevant information is not specified in the description.
Most of the products in our store does NOT come with any paper instruction / quick setup guide. Therefore please find the relevant manual / youtube tutorial so that you can setup/install the item in the correct way once you receive the order.
This is Asus RT-AX88U Dual-Band router from non-retail channel(powered by Merlin). Unlike the retail version, the item is packed in a plain box and it only contains minimum accessories and the brand logo/model info area may be (partially) scratched off. The gaming accelerator may vary based on different batches. Please refer to the gallery photos / content list for more detail.
Asus RT-AX88U AX6000 Dual-Band Wi-Fi 6 (802.11ax) Router supporting MU-MIMO and OFDMA technology with AiProtection Pro network security powered by Trend Micro, built-in wtfast game accelerator and Adaptive QoS. RT-AX88U is a 4x4 dual-band Wi-Fi router that provides 160MHz bandwidth and 1024-QAM for dramatically faster wireless connections. With a total networking speed of about 6000Mbps - 1148Mbps on the 2.4GHz band and 4804Mbps on the 5GHz band — RT-AX88U is 2.3X faster than 802.11ac 4x4 dual-band routers. RT-AX88U's Adaptive QoS prioritizes game packets for smoother online play. It also has built-in wtfast to seek out and secure the shortest possible path between your gaming device and the game server, minimizing game ping and lag. Eight Gigabit LAN ports make RT-AX88U the ideal solution if you have multiple wired devices, such as NAS systems, PCs and switches. And, if you ever want to host a LAN party at home, RT-AX88U makes it possible. RT-AX88U features a top-of-the-line 1.8GHz 64-bit quad-core CPU that is more powerful than many desktop processors. With its incredible performance, RT-AX88U maximizes throughput for the best networking performance, accelerates USB data transfers and more.
Model: RT-AX88U
CPU: ARM v8 Cortex-B53 (1.8GHz, 4 cores)
Memory: 256MB Flash / 1GB RAM
802.11ax 2.4GHz Speed: up to 1148Mbps
802.11ax 5GHz Speed: up to 4804Mbps
Ports: 8*Gigabit LAN + 1*Gigabit WAN
External Port: USB 3.1*2
For full specs please visit the manufacturer's website
Router whole set with original AU power supply(quantity based on the listing title )
**This product is from non-retail channel, therefore it is packed in a generic plain box and it DOES NOT contain standard accessories(which is available in the retail version) such as colorful retail box, paper manual, CD, warranty card etc.**
There may be scratched marks/paint damage in the logo/model info area.
The gaming accelerator may be WTFast or UU based on different batches. If contact us first in case you require a specific model.
The main listing photo is released from the manufacturer and is for marketing/advertising/promotion purpose only. Any detail in the photo(s) may be different from the actual product as the manufacturer/distributor may update the item's specs/manufacturing information/content list/packaging design etc. without prior notification.
We accept all the payment options supported by eBay such as Credit Card, Paypal, Afterpay, Googlepay etc. Bank transfer is also available(please leave your eBay ID as reference). Payment must be cleared within 24H or the stock availability will not be guaranteed and the unpaid transaction will be cancelled. Alghough the price is GST inclusive, TAX INVOICE will only be sent in PDF format by request. Please either leave the request in the order note or send us a message. We will send you a direct download web link(via google drive) so no email address is required.
**Please be advised that once the payment is made, the order will be processed by the dispatch system(in a thirt party warehouse) automatically. Regardless of the transaction amount, if you wish your order to be cancelled after this stage, there will be a $3 cancellation fee which involves a non-refundable charge from eBay and some relevant labor cost(as our staff will need to manually locate your order in the system and take it out of the dispatch queue/restock the product/issue refund/apply shipping credit from the courier company etc.). And there is NO guarantee that such cancellation will be 100% successful (as it may be too late to do so). So please read the description thoroughly and click the "buy it now" button with caution.**
Standard domestic shipping options include various Auspost service, Aramex, and Courier Please etc. based on individual scenarios. Express service is also available(extra cost will apply). For local pickup options please contact us via eBay Messages.
Please make sure that your postal address is up to date, otherwise $3 will be charged when the postal address is required to be revised manually (and such information update will not be 100% successful as it can be too late to do so). In addition, please also make sure that information such as "PO BOX", "parcel collect" or "parcel locker" is clearly specified in the FIRST line of the "street address" so that the dispatch system can assign the correct courier service for your order. Any return to sender/redirection cost due to "incorrect courier being assigned" will be buyers's responsibility.
**The shipping cost is estimated by the eBay platform based on the parcel's weight, dimension, and the postal address etc. However, the actual shipping cost may be different from estimated charge. In case the real shipping cost is higher than the amount which has been paid for the order, we will reserve the right to cancel the transaction in case the gap of the shipping cost cannot be fulfilled.**
The item is covered with 1 year in-store-warranty, which will start counting from the day of purchase. Once the item is confirmed faulty during its warranty period as per criteria which is specified by the manufacturer, please contact us first for return instructions and make sure that the item is still in warranty-covered condition(defined by the manufacturer). For more information, please read the "Return" section.
Almost all of our products is designed to work "with" other devices/systems. Therefore when the item cannot perform as per manufacturer's specification, please conduct sufficient troubleshooting(such as substitution / exclusion method) and only start your return claim after you have narrowed down that the cause of the problem is within the product itself among all the variables. Please also log important information on the record such as the item's unique identifier(serial number, MAC address etc.) in case of a dispute and record the problematic scenario into video, screenshot, screen recording files etc. if applicable.
Any irresponsible feedback(such as claiming that the item is "clearly not as described" while showing no intention of returning it) will automatically lead to the termination of the item's warranty service.
FREE return labels will be provided for all DOA cases within 30 days of purchase and full refund will also be issued afterwards. If you need a replacement instead, please do not file the return request and contact us directly so that we can arrange the exchange for you.
In certain scenarios when buyers are required to pay the return postage, please only use the shipping options from Auspost(e.g. eparcel) in such scenario. Please do not purchase the return label from "ParcelPoint" because our return address(a PO BOX) is NOT within their delivery coverage.
After 30 days of purchase, refunds will only be made if a replacement is not available or the replacement also becomes defective within the warranty period.
Regardless of the return reason, item(s) must be returned SECURELY in their original condition including all the original accessories and packaging or a penalty fee (up to 50% of the original transaction amount) will be charged. Fragile items(especially for hard disk drives) should also be sent back with sufficient protection so as to avoid any physical damage, which will void their warranty status. An inspection fee/labor cost (up to 50% of the original transaction amount) will be charged if a "faulty" item is proven to be fully functional/as per description after the inspection, and the buyer will be responsible for all the relevant postage cost.
**For storage products(HDD/SSD) only:
Unless the item is listed in a Brand New condition, it may contain a pre-installed OS(if it was taken out from a new laptop/PC/server). It may also have some small trace of read/write data usage, powered on times/hours due to testing/verification/demonstration purposes. The anti-static bag may be partially unsealed so as to insert the store warranty sticker.
**For network products only:
The product's condition can only be guaranteed for part(s) which is listed in the "content list". Any other (free) accessory, if any, will be in random physical condition.
Unless the item is listed in Brand New condition, its firmware may be upgraded to a non-official version(e.g. Koolshare Merlin, tomato) by the OEM suppliers/the store owner for testing/verification/demonstration purposes. Unlike the retail products which are covered by strict manufacturer's warranty criteria, any change of the firmware made by the third party WILL NOT void our in-store-warranty status as long as the CFE / Bootloader remains intact.
If the item is listed in "refurbished/used" condition, the level of the item's physical condition will be referring to the electronic parts(such as PCB, chips, capacitors and indicators etc.) which are related to the product's primary functions, instead of the parts which are for decorative purpose such as the plastic cover etc. Also, the product should have been most likely tested at least once. So buyers are required to reset the product so as to remove the pre-configured settings, if any.
ALL of our products are provided and backed by domestic/international non-retail suppliers who have been supporting our business for years. We can guarantee that our in-store-warranty is as carefree as RMA claims for retail products, with quicker responding time and shorter waiting period. Yet, the nature of these products means that there will NOT be any technical / warranty support from the manufacturer. In another word, regardless of our product's physical condition(new, refurbished, used etc.), by default the product will NOT be able to be registered for any type of after sales service from the official including the manufacturer warranty and tech support, and any function which requires product registration as a pre-condition will NOT be available accordingly. If you need any type of after-sales service / tech support for your purchased item, please contact us directly(live chat via Whatsapp is available).
Most of our non-retail product was listed in "opened, never used" item condition because: due to the nature of our off-market distribution channel, the component(s) and part(s) of these products were shipped to us separately and they were individually repacked afterwards. As a result, products from the same batch may contain accessories with different colour, shape, type etc. And there may be small cosmetic defects such as noticeable scratches, marks etc appear on the item/accessories due to their previous packaging, transporting and storage conditions. In addition, any detail in the photos regarding "external/internal design" or "product and manufacturing information" may be different from the actual product from the current batch as the manufacturer may update the item specs(including changing the country/region of its factory) WITHOUT prior notification. The specs/manufacturer label which contains information such as the serial number/MAC address may also be totally or partially removed in accordance with the distribution agreement. Therefore, ALL detail displayed in the photos is FOR GUIDANCE ONLY and should NOT be considered as a solid reference for the actual product. And the "item condition" will be referring to the product itself WITHOUT any accessory such as power adapter(s), plug converter(s) which may be included as a curtsy. If you require the stock with specific detail, please contact us to check availability first.
As per eBay's listing policy, the description/photo(s) in the listing is mainly about the item’s physical condition. All the information regarding the item’s physical and performance specs, if any, is quoted from the manufacturer and such information may NOT be up to date. Therefore buyers should NOT take for granted that these item parameter(s) can be achieved in any given hypothetical/real scenarios. We will NOT provide the information in detail and up to date regarding functionality(e.g. this item can/cannot achieve a specific task) and compatibility(e.g. this item can/cannot work with a specific device) in case such information is not available from the official source. Therefore buyers are required to get official confirmation from either “the manufacturer of this item” or “the manufacturer of the device which they intend to use with this item”(when applicable) when they intend to achieve something which is NOT specified in the listing.
Some products(from overseas) may contain power plug with a different socket type and different electrical standard. We recommend buyers purchase certified universal power board(s)/adapter(s) which comply with Australian Electrical Standards so that they can use our overseas products with maximum safety. And as a convenient courtesy, the generic travel adapter(s) will be included in the content list as a non-standard component(s) FOR FREE. Note that our generic travel adapters are offered only as a TEMPORARY SOLUTION to achieve our products’ functionality, NOT FOR DAILY USE. We take NO responsibility for any type of damage/loss caused by the adapter.
We can arrange repair / repalcement / trade in for items which are out of warranty at a reasonable cost/price. This service will be on a case by case basis and can only be applied on products which were initially sold from this store.
This is Asus RT-AX88U Dual-Band router from non-retail channel(powered by Merlin). Unlike the retail version, the item is packed in a plain box and it only contains minimum accessories and the brand logo/model info area may be (partially) scratched off. The gaming accelerator may vary based on different batches. Please refer to the gallery photos / content list for more detail.
Asus RT-AX88U AX6000 Dual-Band Wi-Fi 6 (802.11ax) Router supporting MU-MIMO and OFDMA technology with AiProtection Pro network security powered by Trend Micro, built-in wtfast game accelerator and Adaptive QoS. RT-AX88U is a 4x4 dual-band Wi-Fi router that provides 160MHz bandwidth and 1024-QAM for dramatically faster wireless connections. With a total networking speed of about 6000Mbps - 1148Mbps on the 2.4GHz band and 4804Mbps on the 5GHz band — RT-AX88U is 2.3X faster than 802.11ac 4x4 dual-band routers. RT-AX88U's Adaptive QoS prioritizes game packets for smoother online play. It also has built-in wtfast to seek out and secure the shortest possible path between your gaming device and the game server, minimizing game ping and lag. Eight Gigabit LAN ports make RT-AX88U the ideal solution if you have multiple wired devices, such as NAS systems, PCs and switches. And, if you ever want to host a LAN party at home, RT-AX88U makes it possible. RT-AX88U features a top-of-the-line 1.8GHz 64-bit quad-core CPU that is more powerful than many desktop processors. With its incredible performance, RT-AX88U maximizes throughput for the best networking performance, accelerates USB data transfers and more.
Model: RT-AX88U
CPU: ARM v8 Cortex-B53 (1.8GHz, 4 cores)
Memory: 256MB Flash / 1GB RAM
802.11ax 2.4GHz Speed: up to 1148Mbps
802.11ax 5GHz Speed: up to 4804Mbps
Ports: 8*Gigabit LAN + 1*Gigabit WAN
External Port: USB 3.1*2
For full specs please visit the manufacturer's website
Router whole set with original AU power supply(quantity based on the listing title )
**This product is from non-retail channel, therefore it is packed in a generic plain box and it DOES NOT contain standard accessories(which is available in the retail version) such as colorful retail box, paper manual, CD, warranty card etc.**
There may be scratched marks/paint damage in the logo/model info area.
The gaming accelerator may be WTFast or UU based on different batches. If contact us first in case you require a specific model.
The main listing photo is released from the manufacturer and is for marketing/advertising/promotion purpose only. Any detail in the photo(s) may be different from the actual product as the manufacturer/distributor may update the item's specs/manufacturing information/content list/packaging design etc. without prior notification.
We accept all the payment options supported by eBay such as Credit Card, Paypal, Afterpay, Googlepay etc. Bank transfer is also available(please leave your eBay ID as reference). Payment must be cleared within 24H or the stock availability will not be guaranteed and the unpaid transaction will be cancelled. Alghough the price is GST inclusive, TAX INVOICE will only be sent in PDF format by request. Please either leave the request in the order note or send us a message. We will send you a direct download web link(via google drive) so no email address is required.
**Please be advised that once the payment is made, the order will be processed by the dispatch system(in a thirt party warehouse) automatically. Regardless of the transaction amount, if you wish your order to be cancelled after this stage, there will be a $3 cancellation fee which involves a non-refundable charge from eBay and some relevant labor cost(as our staff will need to manually locate your order in the system and take it out of the dispatch queue/restock the product/issue refund/apply shipping credit from the courier company etc.). And there is NO guarantee that such cancellation will be 100% successful (as it may be too late to do so). So please read the description thoroughly and click the "buy it now" button with caution.**
Standard domestic shipping options include various Auspost service, Aramex, and Courier Please etc. based on individual scenarios. Express service is also available(extra cost will apply). For local pickup options please contact us via eBay Messages.
Please make sure that your postal address is up to date, otherwise $3 will be charged when the postal address is required to be revised manually (and such information update will not be 100% successful as it can be too late to do so). In addition, please also make sure that information such as "PO BOX", "parcel collect" or "parcel locker" is clearly specified in the FIRST line of the "street address" so that the dispatch system can assign the correct courier service for your order. Any return to sender/redirection cost due to "incorrect courier being assigned" will be buyers's responsibility.
**The shipping cost is estimated by the eBay platform based on the parcel's weight, dimension, and the postal address etc. However, the actual shipping cost may be different from estimated charge. In case the real shipping cost is higher than the amount which has been paid for the order, we will reserve the right to cancel the transaction in case the gap of the shipping cost cannot be fulfilled.**
The item is covered with 1 year in-store-warranty, which will start counting from the day of purchase. Once the item is confirmed faulty during its warranty period as per criteria which is specified by the manufacturer, please contact us first for return instructions and make sure that the item is still in warranty-covered condition(defined by the manufacturer). For more information, please read the "Return" section.
Almost all of our products is designed to work "with" other devices/systems. Therefore when the item cannot perform as per manufacturer's specification, please conduct sufficient troubleshooting(such as substitution / exclusion method) and only start your return claim after you have narrowed down that the cause of the problem is within the product itself among all the variables. Please also log important information on the record such as the item's unique identifier(serial number, MAC address etc.) in case of a dispute and record the problematic scenario into video, screenshot, screen recording files etc. if applicable.
Any irresponsible feedback(such as claiming that the item is "clearly not as described" while showing no intention of returning it) will automatically lead to the termination of the item's warranty service.
FREE return labels will be provided for all DOA cases within 30 days of purchase and full refund will also be issued afterwards. If you need a replacement instead, please do not file the return request and contact us directly so that we can arrange the exchange for you.
In certain scenarios when buyers are required to pay the return postage, please only use the shipping options from Auspost(e.g. eparcel) in such scenario. Please do not purchase the return label from "ParcelPoint" because our return address(a PO BOX) is NOT within their delivery coverage.
After 30 days of purchase, refunds will only be made if a replacement is not available or the replacement also becomes defective within the warranty period.
Regardless of the return reason, item(s) must be returned SECURELY in their original condition including all the original accessories and packaging or a penalty fee (up to 50% of the original transaction amount) will be charged. Fragile items(especially for hard disk drives) should also be sent back with sufficient protection so as to avoid any physical damage, which will void their warranty status. An inspection fee/labor cost (up to 50% of the original transaction amount) will be charged if a "faulty" item is proven to be fully functional/as per description after the inspection, and the buyer will be responsible for all the relevant postage cost.
**For storage products(HDD/SSD) only:
Unless the item is listed in a Brand New condition, it may contain a pre-installed OS(if it was taken out from a new laptop/PC/server). It may also have some small trace of read/write data usage, powered on times/hours due to testing/verification/demonstration purposes. The anti-static bag may be partially unsealed so as to insert the store warranty sticker.
**For network products only:
The product's condition can only be guaranteed for part(s) which is listed in the "content list". Any other (free) accessory, if any, will be in random physical condition.
Unless the item is listed in Brand New condition, its firmware may be upgraded to a non-official version(e.g. Koolshare Merlin, tomato) by the OEM suppliers/the store owner for testing/verification/demonstration purposes. Unlike the retail products which are covered by strict manufacturer's warranty criteria, any change of the firmware made by the third party WILL NOT void our in-store-warranty status as long as the CFE / Bootloader remains intact.
If the item is listed in "refurbished/used" condition, the level of the item's physical condition will be referring to the electronic parts(such as PCB, chips, capacitors and indicators etc.) which are related to the product's primary functions, instead of the parts which are for decorative purpose such as the plastic cover etc. Also, the product should have been most likely tested at least once. So buyers are required to reset the product so as to remove the pre-configured settings, if any.
ALL of our products are provided and backed by domestic/international non-retail suppliers who have been supporting our business for years. We can guarantee that our in-store-warranty is as carefree as RMA claims for retail products, with quicker responding time and shorter waiting period. Yet, the nature of these products means that there will NOT be any technical / warranty support from the manufacturer. In another word, regardless of our product's physical condition(new, refurbished, used etc.), by default the product will NOT be able to be registered for any type of after sales service from the official including the manufacturer warranty and tech support, and any function which requires product registration as a pre-condition will NOT be available accordingly. If you need any type of after-sales service / tech support for your purchased item, please contact us directly(live chat via Whatsapp is available).
Most of our non-retail product was listed in "opened, never used" item condition because: due to the nature of our off-market distribution channel, the component(s) and part(s) of these products were shipped to us separately and they were individually repacked afterwards. As a result, products from the same batch may contain accessories with different colour, shape, type etc. And there may be small cosmetic defects such as noticeable scratches, marks etc appear on the item/accessories due to their previous packaging, transporting and storage conditions. In addition, any detail in the photos regarding "external/internal design" or "product and manufacturing information" may be different from the actual product from the current batch as the manufacturer may update the item specs(including changing the country/region of its factory) WITHOUT prior notification. The specs/manufacturer label which contains information such as the serial number/MAC address may also be totally or partially removed in accordance with the distribution agreement. Therefore, ALL detail displayed in the photos is FOR GUIDANCE ONLY and should NOT be considered as a solid reference for the actual product. And the "item condition" will be referring to the product itself WITHOUT any accessory such as power adapter(s), plug converter(s) which may be included as a curtsy. If you require the stock with specific detail, please contact us to check availability first.
As per eBay's listing policy, the description/photo(s) in the listing is mainly about the item’s physical condition. All the information regarding the item’s physical and performance specs, if any, is quoted from the manufacturer and such information may NOT be up to date. Therefore buyers should NOT take for granted that these item parameter(s) can be achieved in any given hypothetical/real scenarios. We will NOT provide the information in detail and up to date regarding functionality(e.g. this item can/cannot achieve a specific task) and compatibility(e.g. this item can/cannot work with a specific device) in case such information is not available from the official source. Therefore buyers are required to get official confirmation from either “the manufacturer of this item” or “the manufacturer of the device which they intend to use with this item”(when applicable) when they intend to achieve something which is NOT specified in the listing.
Some products(from overseas) may contain power plug with a different socket type and different electrical standard. We recommend buyers purchase certified universal power board(s)/adapter(s) which comply with Australian Electrical Standards so that they can use our overseas products with maximum safety. And as a convenient courtesy, the generic travel adapter(s) will be included in the content list as a non-standard component(s) FOR FREE. Note that our generic travel adapters are offered only as a TEMPORARY SOLUTION to achieve our products’ functionality, NOT FOR DAILY USE. We take NO responsibility for any type of damage/loss caused by the adapter.
We can arrange repair / repalcement / trade in for items which are out of warranty at a reasonable cost/price. This service will be on a case by case basis and can only be applied on products which were initially sold from this store.