This is our best selling line and one of the best knife sharpeners on the market. Super Sharp has two different sharpening stones. One for straight edge or serrated knives and curved blades such as food processor attachments and herb knives. The other one is for scissors. It really is amazing!
Postage & Packaging
Postage & packaging for this item is £1.95, at this moment in time we can only deliver to UK addresses, please contact us for a price for deliveries outside the UK.
Payment
We accept Paypal payments only.
Delivery
Your order will be delivered by either Royal Mail, Parcel Force or Citylink depending on the size and weight of your order. Your goods will be despatched once your payment has cleared and will be with you within 7 working days.
Returns & Refunds
1. Items damaged in transit
If any items are damaged in transit, we ask you report it to us within 7 days. If it is visibly damaged on arrival, please sign the carriers paperwork accordingly. Items should be returned in there original packaging, complete with all accessories and documentation. Once we receive it back, we will issue a replacement or full refund to you via your original payment method (Paypal) and reimburse your reasonable return carriage costs.
2. Items faulty on arrival
If your items are faulty on arrival, you have 28 calender days in which to inform us of the fault. Items should be returned in their original packaging complete with accessories and documentation. Once we have verified the fault, we will issue a replacement or full refund via your original payment method and reimburse your reasonable return carriage costs.
3. If you change your mind
If you have simply changed your mind about any item ordered and you wish to return it, then in line with the distance selling regulations you can do so provided you inform us of your decision within 10 working days of receipt. The item must not be used and must be 'as new' and resalable when returned to us. Once you have informed us that you wish to return the goods under the DST, you have 28 calender days to do so, at your own expense. Once the item is received at Neat Ideas , we will issue a full refund for the product to your original payment method via Paypal.