• Microsoft Registered
    We Guarantee our Quality
    • 1 Year Limited Warranty*
    • Genuine Microsoft Windows software preinstalled
    • Computers professionally refurbished
    Product Specifications
    SKU
    		MS1964SLPi516512B-KIT
    Functional Condition Professionally Reconditioned with 1 Year Laptop and 90 Day Battery Warranty - All our laptops go through intensive testing by Certified Technicians and professional software. This product has been determined to be fully functional by our industry leading functionality inspection. Our products are refurbished, cleaned, and tested to the condition specified. Power adapter is included. The product will not come in its original packaging.
    Cosmetic Condition

    Very Good / Grade B: No visible screen scuffs / pressure marks / dead pixels 1-2 Light body scuffs / scratches on lid or bottom / outside, <1 inch, that you can’t feel with your fingernail. No scuffing / scratches on front bezel or on and around keypad* 1-2 small dents / dings not visible from arm’s length away. Normal wear on keyboard / mouse / trackpad / palm rest. The expansion/SD slot covers may not be present. The screen may have no more than 2 of the following: light scratches, 1-2 dead pixels, or bruises no larger than a pencil eraser.



    • Body: light cosmetic scratches or scuffs on the bezel and casing. No more than 2 Minor dents on the case or bezel

    • Palmrest: light wear on keyboard and trackpad. No keys where the letter or symbol is completely worn off 

    • Ports: The expansion/SD slot covers may not be present

    • Screen: The screen may have no more than 2 of the following: light scratches, 1-2 dead pixels, or bruises no larger than a pencil eraser

     
    Brand and Model
    		Microsoft Studio
    Screen Details
    		14" 3:2 Resolution
    Supports Dual Monitors
    Touchscreen
    		Yes
    Memory
    		16GB LPDDR4 Nonex Memory Slots
    Hard Drive
    		1x M.2 512GB SSD SSD Hard Drive (If ordering an SSD the actual capacity may range. 128GB = 120GB to 128GB and 256GB = 240GB to 256GB and 512 GB = 480GB to 512GB)
    Processor
    		Intel Core i5 11th Gen. Minimum 3.1GHz Processor Speed 4 (Quad) - Core Processor
    Optical Drive
    Video Card
    		Dedicated Graphics Nvidia Geforce 3050Ti
    Webcam Included
    		Yes
    Backlit Keyboard
    		Yes
    Wireless Card & Bluetooth
    		Wireless Card - Yes | Bluetooth - Yes
    # of USB Ports
    		x USB 3.0 Ports, x USB 2.0 Ports, x USB 3.1 Ports
    Audio
    		On-Board with Speaker Audio In and Out 3.5mm Combo Jack
    Operating System Installed
    		Windows 11 Pro Digital License Installed
    COA Affixed
    		N/A
    Recovery Media Included
    		OEM Hard Disk Based Recovery Image - A recovery partition exists on the hard drive to restore the computer back to the installed Windows image.
    Power Adapter Included
    		Standard Power Cord
    Additional Specifications
    		x Network Port(s), Serial Port - None, PS2 Ports -None, 2x Thunderbolt 4 (USB-C), 1x Surface Connect port
     Battery 80+% Battery Life - This battery is fully functional and has been replaced with a generic model. This does not affect the performance of your device. If you have any questions please follow “contact seller.”
     Parts Non-OEM Parts - This device is fully functional and may include non Original or Manufacturer Parts (Components may vary i.e. Drives, Memory, Battery, Adapters)
     Packaging Laptops should arrive in a new generic customized box based off of the unit purchased and will arrive fully functional!
    Warranty 90 Day on Laptop - See Warranty Details Below*
    30 Days on Battery
    BIOS No BIOS Password (Guaranteed NOT Locked)
    International Customers We ship to most countries utilizing DHL, FedEx and USPS. You (buyer) will be responsible for all import duties and taxes and they are NOT included in the shipping price. If you want a customized shipping quote for multiple items please send us a message and include the "Shipping To" postal code.
    WARRANTY TERMS AND CONDITIONS

    At Revive IT, we want you to shop with confidence knowing that we stand behind the products we sell. Depending on the device purchased, your product includes either a 90-day or 1-year limited hardware warranty at no additional cost.

    Hardware Coverage

    We cover qualifying hardware defects or failures that occur within the applicable warranty period, beginning on the date of purchase.

    Please note that the warranty does not cover:

    • Damage or issues resulting from unauthorized hardware modifications, upgrades, or alterations.

    • Hardware failures caused by accidental damage, including liquid spills, drops, or physical impact.

    • Damage resulting from misuse or improper handling.

    Any unauthorized hardware modifications may void the remaining warranty coverage.

    Battery Coverage

    For laptops, we guarantee that the battery will hold a charge and provide at least 1 hour of battery life for the first 90 days from the date of purchase.

    Warranty Repairs

    If your device requires warranty service, our customer service team will assist you with setting up a claim and coordinating the return of your device to our facility.

    We understand how important it is to have your device working properly, and we strive to complete repairs and ship the product back to you within 5 business days of receiving the unit.

    How to Request Warranty Service

    To begin a warranty claim, please contact our customer service team through any of the following channels:

    • Email: cs@reviveit.io

    • Hours: Monday–Friday, 9 AM–5 PM Arizona Time

    • Marketplace Messaging: Contact us directly through the marketplace where your purchase was made.

    At Revive IT, your satisfaction is important to us. We are committed to providing dependable products, responsive customer support, and a positive buying experience.