About Us
We're a genuine seller offering quality items at lower prices. We sell top quality toys, games, RC cars, tanks, boats and other quality items. We are based in the Gem of South Devon & home of MUSE, Teignmouth. Enjoy your visit!
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Penny Arcade Deck Building Board Game - New & Sealed
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Payment
We accept payment by: Paypal, personnal cheque, postal order, money order or cash.
Shipping
We take great care packaging every item to ensure safe shipment to you. We charge a shipping fee only to cover our costs of materials and labour. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible usually next working day.
Terms
We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.
1. Items returned as new for a refund will be refunded in full less our original p&p costs. For most models this is £10.
2. Items returned as new for a refund must be packaged carefully so that the original packaging is also as new. There may be a charge if an item is returned with a tatty box.
3. If an item is being returned as faulty and we find the item is faulty then we can refund your return postage costs up to £10. Please read our main terms for information on who to use to return your goods and the importance in keeping the cost down.
4. If an item is returned as faulty but we find that the item is in fact not faulty and that the problem is down to user error etc then there would be a charge if you want us to carry out any work for you. With most models this is a £15 labour fee plus the cost of any parts used and a £10 return postage fee. If you do not wish for us to carry out any work for you then you would only need to pay the return P&P
5. We use a team of highly experienced model engineers. All decisions of our engineers is final. We ourselves have warranty on all our products from our suppliers so have no reason to be biased with warranty issues.
Returns
Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost.
Items returned as new for a refund must be packaged carefully so that the original packaging is also as new. There may be a charge if an item is returned with a tatty box.
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