

Default shipping / free shipping: Canada & lower 48 United States via Canada Post, USPS or UPS Ground. Other areas / express options – please contact us.
Extra shipping zones: Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska, Hawaii, PO Boxes, APO/FPO – additional cost applies. Contact for details.
Address validity: Ensure address is valid for UPS & USPS. Incorrect/undeliverable address costs borne by buyer.
Handling: 1‑3 business days after payment clearance. Orders processed Mon‑Fri; not on weekends/public holidays.
Sales tax / Customs duties: Not included; buyer responsible if applicable.
Damage in shipping: Email or call first – we’ll resolve promptly.
If not 100% satisfied, contact us before opening a request/case. Unauthorised cases may affect warranty and after‑sales service.
Returns & exchanges: Within 14 days of delivery. Items must be new, unused, with all original materials. Partial refund for opened/damaged items.
Buyer’s remorse: Return shipping and original shipping cost deducted. 15% restocking fee applied.
Seller error: Full refund including shipping charges.
RA number required – contact us for Return Authorization.
Defective / damaged products: Send photos/videos for fast resolution. Replacement or refund for exact product; purchase price refunded if not.
Damage claims must be reported within 7 days of receipt.
eCheck Issues: eCheck payments take 5‑7 business days to clear. Shipment arranged after clearing.
▲ 6 months’ warranty for machines (excl. consumables). Even after expiry, low‑cost service/technical support available.
▲ Warranty shipping cost to seller – buyer’s responsibility.
▲ Shipping cost to buyer – seller’s responsibility.
▲ We are committed to customer satisfaction. If any issue, contact us ASAP. If satisfied, please leave positive feedback — it means a lot.