We believe every purchase should be stress-free.
Step-by-step help with pairing and troubleshooting. Just send us a message.
Return it within 30 days, no questions asked.
A 30-day warranty covering all functionality issues.
Yes, as long as your left earbud is on firmware v1.5.0. It pairs with any Sony WF-1000XM6 case and left earbud on that version, in any colour. Earbuds on different firmware versions will not pair with each other.
Send us a message before you buy and we'll help you check, so you know it will pair.
Yes. It's an original Sony earbud, fully tested and cleaned.
The right earbud and one ear tip. No charging case, left earbud or cable.
You're covered by our 30-day returns policy and The SoundBird Guarantee.
We dispatch the next working day with free Royal Mail Tracked 48, or choose Tracked 24 at checkout for £1.95.
Original parts, never replicas, so it looks and sounds exactly like your previous earbud.
Every part is thoroughly tested before it is dispatched, so it arrives fully working.
Professionally cleaned and sanitised before it is packaged.
Sent free with Royal Mail Tracked 48, so you can follow it all the way.
Send us a message through eBay with any questions and we will reply within 24 hours, whether you need help choosing the right part or pairing it.
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