Import duties, taxes, and customs fees are NOT included in the item price or shipping charges.
These charges are strictly the buyer's responsibility and cannot be refused or canceled once the item has shipped.
Please check with your country's customs office or official government website to confirm the applicable tax rates before purchasing.
Refusing to pay import taxes will NOT be accepted as a reason for return or cancellation.
Please make payment within 5 days after the auction ends.
If no payment is made within this period, the order will be automatically cancelled.
Shipping is from Japan via Japan Post, SPEEDPAK, or FedEx or DHL.
If you purchase two or more items, we can combine shipping and offer a discount.
For other areas, please feel free to contact us.
We accept returns only for unused and unopened items.
Once used or handled (including books, which are considered used once opened), returns cannot be accepted.
Please contact us promptly after receiving the item to check return eligibility.
Please refer to our return policy for details on return shipping costs.
If the item is defective or incorrect, we will cover the return shipping.
However, if the reason is due to change of mind, dislike, or ordering the wrong item, return shipping will be the buyer's responsibility.