ZUPPER Battery Hydraulic Cable Cutter Brushcutter 19KN 2x Batteries

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The satisfaction of our customers is important to us
ZUPPER battery hydraulic cable cutter cable scissors cutting tool 19KN 2x batteries
  

ZUPPER cutting tools are characterized by a wide range of applications. Regardless of the materials and cross-sections you want to cut, you can work easily, quickly and safely with ZUPPER tools.

ZUPPER SL-10 cordless hydraulic cutting tool Ø 10 mm

  • Widely used for soft materials with diameter less than 10mm (e.g. Q235 steel rods, copper rods, aluminum rods).
  • Extremely robust design with low weight
  • All tool data at a glance thanks to the display
  • Powerful Li-Ion battery technology

Technical data:
Head shape: scissors open
Cutting force: 19 kN
Cutting range: metal pin up to Ø 10mm, not suitable for cutting materials with high strength and hardness, such as hardened steel, bolts, etc.
Cutting time: depending on material thickness
Battery voltage: 18V
Battery capacity: 2.0 Ah, Li-Ion
Battery charging time: 40 min  
Charger: 100-240V, 50-60Hz
Dimensions: 409 × 119 × 76 mm
Weight: 2.10kg
Ambient temperature: -10°C to +40°C

payment


Shipment 

          
Warranty conditions

Notice to consumers
We would like to point out to you as the guarantor that in the event of product defects, you are entitled to the statutory warranty rights from the purchase contract concluded with us. These rights are not restricted by the following guarantee conditions and can be exercised by you free of charge. Any existing statutory warranty rights towards us therefore remain unaffected by this guarantee promise.

If the purchased item is defective, you can always contact us within the scope of the statutory warranty, regardless of whether there is a warranty claim or the warranty is being used.

If you have a warranty claim, please contact us:

SCATEO Tools GmbH
Stauferstr.21
70736 Fellbach
Germany

Duration, content and scope of the guarantee
This guarantee can be claimed if the device (within the scope of its intended use) loses its functionality during the guarantee period due to material and manufacturing defects or this is restricted.

In addition to the statutory defect rights, we grant you a 2-year guarantee on the advertised product. We offer a one-year warranty on the battery.

The warranty period begins as soon as the customer receives the product.

The geographical scope of our guarantee extends to the Federal Republic of Germany. The guarantee extends exclusively to material and/or manufacturing defects.

If material defects and/or manufacturing defects occur in the goods you purchased during this period, we will provide you with the following service(s) under this guarantee:

The guarantee includes the free replacement or repair of all parts that are necessary to eliminate verifiable defects.

If there is a choice between repair and replacement, the decision rests with us as the guarantor.

Guarantee claim reporting options
If you have any problems with the product(s), you can contact us at

SCATEO Tools GmbH
Stauferstr.21
70736 Fellbach
Germany

contact us.

Report the warranty claim immediately in writing with a detailed description of the error. If possible, send us photos and videos showing the defect(s).

You can also send us the product(s) to:

SCATEO Tools GmbH
Stauferstr.21
70736 Fellbach
Germany

Disclaimer of Warranty
This warranty does not cover damage due to normal wear and tear.

The guarantee extends exclusively to material or manufacturing defects. There is no claim for wear parts (spark plug, belt, filter, knife & petrol engine), damage caused by improper handling or non-observance of the operating instructions, failure of the electrical system due to non-observance of the electrical regulations: VDE regulations 0100, din 57113/VDE 0113.

Furthermore, there is no warranty claim in the event of malfunctions and signs of wear and tear caused by normal wear and tear (e.g. continuous commercial operation), overload, incorrect maintenance or improper intervention on the device by the buyer or third parties.

Cost
If the warranty event occurs during the warranty period, the buyer will not incur any costs for providing the warranty service.

In particular, we bear the costs for repairs and/or replacement parts in order to restore the functionality of the product(s). We bear the costs of sending the product(s).

Requirements for warranty service
The prerequisite for claiming the warranty service is that you have checked the warranty case by sending us the product(s).

SCATEO Tools GmbH
Stauferstr.21
70736 Fellbach
Germany

make possible.

It is important to ensure that damage during transport is avoided by using appropriate packaging.

Furthermore, when applying for warranty service, a copy of the invoice must be sent before or with the shipment of goods so that we can check whether the warranty period has been adhered to.

The copy of the invoice must indicate the date of purchase and the purchase price, and the serial number of the device must also be stated.

We ask for your understanding that we can refuse warranty service without providing this copy of the invoice.

If your warranty claims are justified, you will not incur any additional shipping costs, i.e. we will cover the costs of shipping the product.

Supplementary provisions
The warranty period cannot be shortened by replacement or repair.

Once the warranty service has been provided, the warranty period does not begin again.

The warranty period for installed spare parts ends with the warranty period for the entire product.

Please also note our general terms and conditions.

Data protection
The personal data provided when asserting the guarantee is collected and processed based on legal regulations and in accordance with our data protection declaration.

Frequently asked questions (FAQ) about ZUPPER products

We are pleased that you have chosen a SCATEO tool and hope you enjoy it. You have purchased a quality SCATEO product and receive a 2-year guarantee (batteries and chargers 1-year guarantee). This begins with the purchase receipt date. In order to ensure long-term enjoyment and perfect function of the tool, the device must be serviced by an authorized service center in Germany (Scateo Tools GmbH in Fellbach) at the latest when it has completed 20,000 work processes or after 2 years. As part of this maintenance, worn parts are replaced and safety-relevant parts are checked and, if necessary, replaced. replaced preventively.

Which shipping provider will the goods be sent with?
Depending on the size and weight of the item, we ship with DHL, DPD or Hermes.


Can I also pick up the goods I ordered?
Yes, that is possible in principle. Please contact us by email or telephone if you would like to collect the goods from us to ensure that the goods are ready for collection. The pickup address is: SCATEO Tools GmbH, Stauferstr.21, 70736 Fellbach

Can I also have my order delivered to a packing station/construction site?
No.

We will ship the item within 3 business days of receipt of payment. The shipping time is shown on the item detail page.

How long can I return my goods?
The law requires a 14-day right of withdrawal.

How long does the ZUPPER tool warranty last?
ZUPPER devices have a two-year guarantee, batteries and chargers have a one-year guarantee.

How is the return made?
In the event of a return, simply contact our customer service. By filling out the cancellation form and sending it to us by post or email, you initiate the cancellation. After we have received and inspected the return from you, you will receive an exchange of the goods, repair or refund.

Under what circumstances does my warranty claim expire?
So that we can easily repair your tool in the event of a warranty claim, it is important that a tool has not been opened or modified by a person not authorized by SCATEO. In the event of damage, please always send the tool to an authorized service center (Scateo Tools GmbH in Fellbach). We also exclude user errors and the use of the tool in incorrect application areas from our guarantee.

What happens if there are complaints?
If you have a complaint, please write to our customer service so that we can resolve the problem.

Can I purchase spare parts directly from SCATEO Tools GmbH?
Please contact our service team.

Does SCATEO Tools offer the ZUPPER rental device service?
You need a loaner device to bridge the repair time or a tool to rent. Please contact our service team.

Do you have anymore questions?
You are welcome to use our contact form. Of course, you can also contact our service team at our business email address.

contact

Is something still unclear to you or do you have questions about our offers? 
You are welcome to use our contact form. Of course, you can also contact our service team at our business email address. We look forward to your inquiry!

The satisfaction of our customers is important to us

Highest quality

  • The quality of products is an essential success factor for Scateo Tools GmbH.

Support

  • We would be happy to advise you on our products and services.

Right of withdrawal

  • You can return the item within 14 days.

ADDRESS

Scateo Tools GmbH
Stauferstr.21
70736 Fellbach

ABOUT US

Design & Development by Easy template
We would like to point out to you as the guarantor that in the event of product defects, you are entitled to the statutory warranty rights from the purchase contract concluded with us. These rights are not restricted by the following guarantee conditions and can be exercised by you free of charge. Any existing statutory warranty rights towards us therefore remain unaffected by this guarantee promise. We are pleased that you have chosen a SCATEO tool and hope you enjoy it. You have purchased a quality SCATEO product and receive a 2-year guarantee (batteries and chargers 1-year guarantee). This begins with the purchase receipt date. In order to ensure long-term enjoyment and perfect function of the tool, the device must be serviced by an authorized service center in Germany (Scateo Tools Gmb