Customs Duties & Taxes: In accordance with eBay policy, all import duties, taxes, and customs charges are the buyer's responsibility
Customs Refusal & Rebill: Import taxes are a legal obligation of the recipient. If we are billed for these charges due to the buyer’s refusal to pay, we will formally report the incident to eBay and seek reimbursement through eBay's dispute process
Customs Clearance Responsibility: The buyer is fully responsible for local customs clearance
Support: If FedEx cannot resolve the issue, or if there is any problem with the item itself, please contact us first. We are committed to assisting you, but we will strictly enforce eBay’s policies regarding buyer obligations.
Information for U.S. Buyers:
Sales Tax & Import Fees: eBay may automatically collect Sales Tax as required by your state law. For high-value items (over $800), any additional import duties or customs fees are the buyer's legal responsibility per eBay’s Global Shipping and Import Policy.
Customs Compliance: Import taxes are a legal obligation of the recipient. If a delivery fails because the buyer refuses to pay these government-mandated fees, eBay may consider this a "Refusal of Delivery," which can void your eligibility for the eBay Money Back Guarantee
Carrier Coordination (FedEx): If your package is held at customs, please contact FedEx immediately to provide any necessary information for clearance. As a seller, I cannot bypass U.S. Customs regulations on your behalf.
Support & Communication: If you encounter issues that cannot be resolved through FedEx, please contact me through eBay Messages. I am committed to assisting you within the framework of eBay's official guidelines to ensure a successful transaction.