The Effective Reference Librarian by Diana M. Thomas, Ann T. Hinckley and Elizabeth R. Eisenbach. 1981 Academic Press hardcover with dust jacket. This is an ex-library book with stickers on spine, stamps on title page, and end papers. Pocket with due date slips inside front cover with glue bleed through onto next page. Pages are all crisp and clean with no markings other than those from the library listed. Dust jacket is in clear protective cover taped to inside of book. Discolored areas from tape. Please look at all pictures carefully, if flaws aren't listed, they should be pictured. All books ship Monday-Friday by USPS Media Mail.