Guarantee Category
Key Commitments
Exceptions/Notes
Logistics
1. Delivery within 15 natural days after order confirmation2. Real-time tracking with nearby warehousing allocation3. Customized damage-proof packaging (high-strength carton)
Excluding remote areas & force majeure; confirm in advance
Quality Control
1. Full inspection: appearance, electrical performance (imported equipment)2. Environmental tests: -20℃~60℃ cycle, IP54+ dust/water proof, shock resistance3. Software verification (for intelligent products) & unique traceability file per unit
100% full inspection; equipment regularly calibrated
After-sales
1. 12-month free warranty; up to 10-year extended warranty optional2. 2-hour response & 48-hour solution for maintenance3. 5-year paid maintenance for discontinued products; same-function replacement if unrepairable
Free service excludes man-made damage/force majeure; keep delivery receipt

Service Item
Description
Key Notes
Discontinued Product Guarantee
5-year paid maintenance; same-function upgraded replacement if unrepairable to ensure continuous production
Paid service; replacement matches original functions

Document
  • ◆ 100% brand new and high quality
    ◆ Made of high-quality materials, durable
    ◆ 5-Pack 9-8253 120Amp Holder Cutting Tips for Thermal Dynamics for SL60 and SL100
    ◆ Model: 9-8253
    ◆ Material: Copper
    ◆ Plasma cutting torch consumables.

  • ◆ List Included：
    ◆ 5pcs x 9-8253 Plasma torch nozzle
 
  •       ◆ We will ship out the items within 1~3 working days after the payment confirmed. We will inform you if we need more time to prepare the items.
          ◆ We only ship to confirmed Ebay addresses. Your Ebay address MUST MATCH your Shipping address.
    SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
          ◆ If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with
    a reply. Our goal is customer satisfaction!
  •       ◆ The sales of the Eddyweld Store online store are indeed based on its outstanding quality and have a wide customer base. In addition, we have a quality inspection team to test whether the product you ordered looks normal before it is packaged and shipped to you. But you do need to carefully confirm your needs!
          ◆ Please make sure to confirm the product model and size before purchasing.
          ◆ If you are satisfied with our goods, please give us a positive feedback, thank you for your assistance.
          ◆ If you are not satisfied, please kindly let us know. Your constructive advice will be our motion to revise and improve, thank you for your understanding.
          ◆ You could contact us via ebay message. We will reply you as soon as possible
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