If you are not happy with your purchase for any reason you can return items to us within 14 days of receipt for a refund.
Please inform us of your intention to return the items before you do so. When returning your items it is imperative to include copy of our invoice.
For unwanted items must be returned to us at your own cost, unused with original packaging and in a saleable condition within 14 days of receipt. If the items are not complete, new or unused or the packaging is missing or damaged then a restocking fee may apply dependant upon any damage or loss to product or packaging.
Goods must be returned by a traceable method. Refund will only be made when the product has been received and checked by us
DAMAGED/FAULTY GOODS
IMPORTANT DO NOT ACCEPT OR SIGNED FOR DAMAGED PARCELS. CARRIER IS OBLIGED TO RETURN DAMAGED PARCELS TO US.
Any items damaged in transit must be reported to us within 24 hours.
If items found damaged on delivery we will arrange to collect large items free of charge, for small items we will ask you to return yourself and upon receipt of items we will refund cost of returning items to us. If you wish we will send replacement or if preferred we will issue a full refund of items found damaged/faulty. Please note all damaged/faulty items must be returned in original packaging we cannot refund or exchange incomplete purchases.
If a returned item is found not to be faulty we may ask for a contribution towards the cost to return the item to yourself. If any product develop a fault within the guarantee period we will repair free of charge or replace at our discretion