I ship within a day of paying, sometimes time constraints do not allow this. I list 3 shipping options I do not guarantee that I will ship the way selected as I live 40 miles one way from UPS and Fed Ex Carriers. If travel does not seem to work, I will ship another way, sometimes at my expense.
I try very hard to describe my items to the best of my ability, occasionally something may be overlooked.
If something arrives broken, you will be required to photograph the item, packing and box. This is a USPS rule, not mine, you will then be asked to keep the package and item in case the USPS wants to see it as this is the only way insurance can be collected from them. Some items may be cross listed.