All Sales Final. We do our best to only sell items in good to excellent quality and condition. We do our best to ensure that our items are genuine, we do not make guarantees. We want to be clear about our items, and we do our best to check, label, and describe our items as to what they are and their condition. We post multiple pictures for you to decide for yourself if you want the item. More pictures are always available upon request, and we are more than happy to answer any questions you may have about any product. Please contact us with any questions.