Payment
1. We accept payment via PAYPAL ONLY.
2. Buyers are responsible for additional COD charges, VAT, Custom fee and Duty for importation if there are any. Because, our prices are unable to include above fees, as the custom policies are different in every territories. But, we'd like to assist you to receive the goods smoothly if there are anything we can do here.
Shipping
We would ship the product within 1-3 working days upon receipt of payment, our goal is: ship it as fast as we can.
But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility. Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.
Shipping Method | Tracking | Shipping Destination | Time |
Economy | No | USA,Canada,UnitedKingdom,Austrilia,France,Germany,Others | 15-30 Working days |
ePacket | Yes | USA only | 10-20 Working days |
Standard | Yes | USA,Canada,UnitedKingdom,Austrilia,France,Germany,Others | 7-19 Working days |
Expedited | Yes | USA,Canada,UnitedKingdom,Austrilia,France,Germany,Others | 3-7 Working days |
DHL can not reach to few remote areas in your country,if you choose Express and living remote areas. You should pay the additional shipping charge. If your area belongs to remote areas, the parcel can't reach, or you need to pay more freight, our customer service will contact you.
The item will be sent to your address listed in the Ebay. Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses.
If you need to add the tracking number, be sure to contact customer service before making orders especial for the people comes from the country of Eastern Europe, the Middle East and South American. It needs to pay the extra shipping cost!
Returns
1) We offer not less than 30 days for return and refund policies. If you have a defective item which you want to return, please provided the photos and contact us, we will resend it or refund your payment. But we will not accept return by buyer operational errors caused damaged items.
2) All return items must be returned with its original packaging and accessories.Customer is responsible for shipping charges on returned items.
Contact Us
1) If you have any questions or concerns, please contact us by ebay message or email, Our Support Team is Here For You!
2）We care about my precious buyers's feelings, if you have any questions or concerns, we are very glad to response you. We will try my best to reply your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, I may not be able to reply your emails immediately. Hope you could understand, thanks.
Feedback
1)If you are satisfied with the products, please leave a positive feedback, thank you.
2)If you are dissatisfied for any reason, please do not leave negative/neutral feedback. We work hard to make sure EVERY CUSTOMER 100% SATISFIED. Please contact with us, let us know what is wrong, and we will be together with you to solve the problem. We are responsible and creditworthy seller, won't let you down, please.
