SHIPPING & PAYMENT
· We only Currently accept payment via eBay managed payment.
· We will ship your item within 5 business days when payment is received validly. We will ensure that the goods will be delivered within the stipulated time which is within 1 to 3 working days from Monday to Friday. For an important note that saturday and sunday are non-working days and your goods are not delivered during public holidays.
· We use Express Shipping service DHL 3-7 working days from Overseas with Tracking number. For items to arrive It usually takes 4-7 working days for delivery on all international orders. Sometimes it may take up to 14 working days. If your item does not arrive within the time frame, please contact us via eBay message.
· All products are packed, and layered with bubble wrap to reduce damages during shipment delivery.
· To ensure the delivery can be processed smoothly, make sure your delivery address is verified and correct. We will contact you via ebay message to confirm the address to be sent to. We are not responsible for invalid addresses. Worldwide shipping is available.
CUSTOM
· Import duties, taxes and additional charges are not included in the item price or shipping charges. Please note that these custom import duties and taxes are the buyer's responsibility. Please check with your country's customs before you buy.
· All customs fees & taxes will be borne by the buyer.
· Sometimes items are delayed due to customs. please allow some time for your country's customs clearance time, because the delay usually comes from Customs.
· If there is a loss during delivery, the seller will not be responsible, but the seller will help to track the item. For proof of delivery, the seller will keep.
RETURN
· If you have any problem with the order, do contact us via eBay message. we are glad to assist you and solve the problem as soon as possible. Items can be returned within 30 days in a good condition.
REMOTE AREA
· If you are part of a Remote Area, additional charges apply. A message will be sent to you for further discussion.
,CONTACT US
· If you have any questions, you can contact us via eBay message. We will ensure that the customer is our priority and if you are satisfied with our service, we sincerely hope that you will give us positive feedback. Our mission is to make sure buyers are satisfied with the support of our store. If there is a problem with your order, please contact us before leaving any negative or neutral feedback. We will do our best to solve the problem for you.