Frequently Asked Questions – Video Games (Updated November 2025)
Product Information
All games include original packaging and original booklets or pamphlets unless otherwise noted. Each game is tested and verified to be in full working condition. Combined shipping is available; please refer to the rates listed below. Thank you for choosing to shop with us.
Handling
All video games are securely packaged in a bubble-wrapped envelope to ensure they arrive safely and in excellent condition.
Delivery Delays
While we make every effort to ship orders promptly, unforeseen circumstances—such as union strikes or holiday delays—may impact delivery times. Estimated delivery windows are:
Within Canada: 4–8 business days
To the USA: 5–10 business days
International: 7–21 business days
Combined Shipping for Multiple Video Game Orders
Within Canada: $3.99 (untracked) plus $2.99 for each additional video game. Orders of more than three items will automatically include tracking.
To the USA: $19.99 (post-tariffs and tracked) plus $0.99 for each additional video game.
International Orders: $34.99 (tracked) plus $1.99 for each additional video game.