If the return is not due to a defect, and due to "changed mind" or "selected incorrect model", there may be a 10-20% deduction from refund at our discretion. This covers our costs to unpack / re-check/re-test / restock / relist.

For items listed as "free shipping", shipping is included - however it is not free to me - therefore upon processing a return, original actual shipping costs paid to get the item to you will be deducted from your refund.