Aftersale Service
We will carefully check the goods quality before shipment.If there are some unexpected problems happen, we sincerely hope to solve the problems with you friendly through following ways:
If the package is broken because of the Express, you can complain with them.
Man-made damaged, buyers take full responsibility.
When u get the wheels and find the problem ,ple contact me at the first time to make the problem solved easier.
Warranty Service
Rims bought from our company can be warranty for 2 years .Even for carbon rims ,please use your bicycle in a correct way ,dont crack the rims on purpose just to test its stiffness and then ask for a warranty ,we dont accept the man-made sabotage .For normal breaking of rim ,please send here detailed broken photos including id number beside the valve holes.We will replace a new rim for you .