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    • Metal: Sterling Silver with a 14k White Gold Plated finish.

    • Customization: Available for metal and stone changes, but at an additional cost.

    • Engraving: Free of charge.

    • Sizing: Free sizing, but the customer needs to provide the size within 24 hours of ordering.

  • Immediate Payment: Required when selecting "Buy It Now" or when checking out through the cart.

  • Accepted Payment Methods: Only those provided by eBay. Payments can be made through PayPal or directly via credit card or bank transfer, as supported by eBay and PayPal.

  • Packaging: We take great care in packaging every item to ensure it arrives safely.

  • Free Shipping: For customers in the UK, shipping is always free and will be dispatched within the handling time.

  • International Orders: Any additional costs, such as customs import fees, octroi, and shipping charges, are the buyer?s responsibility. Feel free to contact us anytime if you need further clarification on international shipping.

  • Free Returns: We offer free returns within 30 days of purchase. Please ensure the item is returned in its original packaging with any included manuals.

  • Refund Process: Your refund will be issued back to your account, unless otherwise specified.

  • Dispute Policy: We strongly recommend contacting us first if you have any issues with your purchase. If we are unable to resolve the issue, you are welcome to open a dispute.

  • Feedback Request: Feedback is very important to us on eBay, so we kindly ask that you leave 5-star positive feedback after receiving your item. If you encounter any issues, please contact us first before leaving feedback. We are committed to providing the best possible solution and ensuring your satisfaction.

    • Genuine Seller: We are a trusted seller offering high-quality items at competitive prices.

    • Packaging & Shipment: Each item is carefully packaged using the latest technology to ensure it reaches you safely.

  • Customer Commitment: We are dedicated to providing our customers with the best possible online shopping experience, including exceptional service even after your order has been delivered.

  • Contact Us: If you have any questions or inquiries about your order, please don't hesitate to contact us through the eBay messaging system.

  • Response Time: Our customer service team will respond to eBay messages within 24 hours, Monday to Sunday, from 8 AM to 5 PM.

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