POSTAGE INFORMATION

Orders are always dispatched through Royal Mail as the most secure and cost-effective method. I package as well as I can and always check items before sending them off to ensure they reach buyers safely and as quickly as possible. Orders over the value of £20.00 (including postage) are sent tracked for peace of mind.

After payment has been made, I aim to dispatch orders the next day, though sometimes this is not possible for a number of reasons, which is why I give a 2-3 working day window to work with, just in case!

I am more than happy to combine postage on multiple orders where I can, just ask!

Although I am based in the United Kingdom, I do ship overseas to most countries. Be sure to check if there are any customs fees before purchasing, as these charges are not paid for by me. This may result in an order being unexpectedly returned to me if the fees are not covered within a certain period of time.

RETURNS POLICY

If you find yourself unsatisfied with your order, I accept returns in exchange for a full refund within 60 days of purchase, regardless of the reason for return. Please contact me beforehand if you have an issue, I will try my very best to help you!

ABOUT ME

I have been a keen trading card collector myself since 2016 and have experienced first-hand how difficult it can be to participate in a hobby that pushes your budget to the limit. Because of this, I am hoping to sell items at fair prices to make collectables as a whole as accessible as possible to everyone and anyone.

LEAVING FEEDBACK

Honest feedback is important to me. If you are happy with your purchase, let me know! If you have any concerns or issues, also let me know. I want my feedback to truly reflect what your shopping experience with me is like, whether that is by leaving feedback or just dropping me a message! Both are equally as appreciated.

MESSAGE ENQUIRIES

Looking for something specific? Feel free to reach out! I don't always have multiples of items or similar items in stock, but I try my best to pick up what I can when buyers are looking for something in particular. Customer satisfaction is paramount to me, I will reply to all messages as quickly as possible no matter whether you want extra photos of an item to check the condition, or just want to say hello!

Thank you for visiting ILLUME CARDS!