PLEASE READ ALL POLICIES
BY PLACING A BID YOU ARE AGREEING TO THESE POLICIES AS STATED. THANK YOU

We are happy to combine items UP TO a 2-WEEK PERIOD. Payment is required within 14 days of first item purchased. eBay automatically combines items using our shipping algorithm. It is the buyers responsibility to keep track of purchases.  We do send reminders, as does eBay.

Shipping rates are shown above. Oversized lots (collections) may have a higher shipping cost and may not be combinable. If you win multiple collections, contact us and we will combine and give you the shipping cost for multiples.

TRACKING

Due to losses to South FLORIDA - Tracking is now required. Shipping will be $5 + additional item charges.

If you want your item sent with tracking please request prior to payment and we will add appropriate charge to invoice.  Most letters are mailed with postage - no tracking
 

INTERNATIONAL SHIPPING POLICIES: 

We require tracked mail for some Countries (Mexico, Argentina, Bolivia, Chile, Peru, Uruguay) regardless of the invoice amount.  Tracking will be added to invoice if eBay fails to apply our shipping rate correctly.  We reserve the right to add tracked mail if we feel there is an increased risk. (i.e. low feedback, past losses)

Tracked Mail Policies For Countries other than above as follows.
Tracked Mail is required on International invoices over $100 and is an ADDITIONAL $23.   If payment is made before tracked mail is added, you will receive an invoice for the ADDITIONAL $23 fee. Your items will not ship until the fee is paid. We are not responsible for any additional fees imposed by customs. This is the buyer’s responsibility.

IMPORTANT - PLEASE NOTE

Customs forms are required when shipping weight is over 1 lbs (450g) 

Any shipment over 1 lb (450gr) must have a customs form attached detailing what is enclosed. (i.e.: album pages philatelic material for collector). Countries are now asking for even more details. Country of origin, certificate of authenticity etc.  It is becoming increasingly difficult to navigate. The seller is NOT responsible for paying any additional custom charges / VAT/ fees, this is the buyers responsibility. Please keep this in mind when bidding. We will be filling out these forms as required, as failure to fill out the form correctly can result in the package being destroyed or discarded and potential fines/ fees to the sender.
 

ALSO NOTE

If you are purchasing page lots, depending on the type of album page, 20-26 pages will equate to 1 lb / 450gr.  Please keep this in mind when bidding.  If your shipment goes over 1 lb (450g) we may suggest separating into 2.  If they are all shipped together a customs form will be applied.

Shipping delays: Though most mail arrives in a timely matter, sometimes issues arise that delay mail. Our handling time is currently 10 business days. We do not have control over postal services or customs. USPS has seen an increase in delayed mail - sometimes taking up to a month for delivery. Delays can occur. International shipments can take 60-90 days.

Registered / Tracked mail items will take longer. Especially to Latin America. We have had shipments to these countries take 90+ days.

We do not ship to any location that would be in violation of any U.S. economic or trade sanctions including OFAC Restricted Countries.

If you have any questions please contact us.

Occasionally, we may run special offers on our Buy it Now items. Click Special Offers for current deals 

We have a 100% guarantee policy.

All items can be returned for full refund. We want you to be happy with your purchase. If you are not happy for any reason, please contact us directly and we will work with you to make it right.

Leaving a negative feedback or low DSR mark will not fix an issue. Direct communication is always the best way to fix an issue. We are a 2 person team that processes thousands of stamps a month. We make every effort to correctly describe and catalog the stamps we list. So PLEASE read complete descriptions! AND ALL POLICIES. If there is a fault we will describe it. Faults are usually stated in "Item Condition" located at top of auction next to image. If returning a stamp with a described fault - buyer is responsible for returned shipping.

Occasionally we do make mistakes and we may incorrectly catalog something or miss a fault. If we have made an error, please let us know and we will make it right. If you notice an error in a listing, please feel free to contact us and let us know. We will try to correct the error in the listing or remove the auction.

If we are unsure about a stamps authenticity, it will be listed as reference material. We are not expertisers, so we are always open to our customers contacting us about an item that is listed that they think is incorrectly listed or may be a fake.

If you purchase an item and want to get it expertized, please let us know. If it comes back not authentic, we will accept the return and refund your purchase price plus shipping. Please Note: We DO NOT pay for expertizing services, regardless of the outcome.

HAVING TROUBLE COMBINING ITEMS?

EBay has a 40 item limit per invoice. If purchasing more than 40 items you will have more than 1 invoice. eBay treats each invoice as a separate transaction.

When purchasing multiple BIN (fixed priced) items, please use shopping cart. This is the only way to receive combined shipping or discounts from our special offers. If you purchase and pay after each item, eBay will charge you shipping each time and us additional fees. So please, use the “add to Cart” for multiple BIN items.

For auctions, you should be able to go to your cart and check out. EBay will combine the items and apply the shipping discount. If you are having trouble combining items, please request an invoice and we will combine them.

As for mobile apps we do not have a solution. It requires immediate payment and will not combine. Poor development. We contacted eBay regarding issues with combining, their suggestion was to have customers contact eBay.

1. Do you combine shipping?

   Yes we do. We will combine over a 2 week period. Please see the COMBINING ORDERS tab above.

2. I made an error in my bid, may I retract my bid?

   Please note that we follow eBay's policy on bid retractions.

   • If you entered the incorrect amount (ie: $50 for $5) you may retract your bid and then replace your bid for the correct amount. Per EBays policy. If you have bid in error, please contact us prior to retracting your bid and let us know.
   • We will not tolerate bidders placing bids just to see what another bidder has bid and then retracting their bid. This is against eBay policy. If we see a pattern of this type of bid retractions we will block you from bidding and report you to eBay. This is not allowed by eBay and it is unfair to other bidders.

3. I can not bid - I have been blocked why?

   If you are located in a countries we do not ship to eBay will not let you bid. We also block bidders who have not paid for items or have had multiple bid retractions. If you have been blocked from bidding you may not bid using a different user name. This is an eBay violation -blocked bidder avoidance - and we will report this to eBay.

4. Can you send me a scan of the back of the stamp?

   Yes we can. We are always happy to send additional photos of stamps, front or back, for you to get a better look. We do need your direct email if you wish to receive additional photos.

5. Do you accept returns?

   Yes we do! We want you to be happy with your purchase. If for any reason you are not happy, please contact us. For additional info please click REFUNDS tab.

6. My Item has not arrived, what should I do?

   Please contact us through eBay We have found that very few envelopes actually get lost. In that unlikely event your item does not arrive please contact us and we will do what we can to find it. For domestic mail, we ask that you do give it 30 days from mailing. Sometimes the Postal service misplaces items and they get delayed. If item has not arrived within 30 days, you will be asked to fill out an affidavit stating item has not arrived. This allows us to file with our insurance company. We appreciate your cooperation with this. For International shipments we ask you give it 45 days. This is a requirement of our insurance company. If your item has not arrived after 45 days you will be asked to fill out a signed affidavit stating item has not arrived. This allows us to file with our insurance company to recover the loss. We appreciate your cooperation with this. If you need to reach us for any reason: please click Contact Seller