Shipping will be handled by one of the following carriers:
SpeedPak Economy, Japan Post, Yamato Transport, SpeedPak via FedEx, DHL
Economy Shipping--> SpeedPak Economy, Japan Post or Yamato Transport with tracking number.
Takes about 8-30 business days and handling time
Expedited Shipping--> SpeedPak via FedEx, DHL with tracking number.
Takes about 1-7 business days and handling time
- Arrival may be delayed depending on the customs clearance process in your country. In case of a delay, please check with shipping carrier or use the tracking number provided.
- We always ship items with a tracking number, so you can place your order without concerns about delivery. You can track the delivery status anytime.
- Shipping is only available to the address registered on eBay. If you need the item sent to a different address, please update your address on eBay before placing the order.
- Shipping is available from Monday to Friday. Weekend shipments are not possible as shipping companies are closed.
- We do not undervalue merchandise or mark items as "gifts." Such actions are prohibited by Japanese, U.S., and international government regulations.
Return
- If a return is necessary, we offer a 30-day return policy.
- We accept returns for unused and unopened packages, as well as defective items.
- Cancellations or returns will only be accepted if there is an obvious issue not mentioned in the product description.
- If you wish to return an item, please make sure to send photos of the received product to the seller.
- Please do not return items that are different from the product you purchased.
- If the condition of the item has significantly deteriorated, we may not be able to accept the return.