We offer secure and fast shipping to anywhere in Australia and select International countries.
Orders are typically dispatched within 1-2 business days after purchase. This excludes weekends & public holidays and any other period specified by Auto Parts Guys in our product descriptions.
Where possible items will be combined into one order, however in some instances you may receive multiple deliveries.
You will receive a tracking number after your order has been dispatched. Keep an eye on it for any updates as your order makes its way to you.
Returns are not accepted for any item that has been installed, damaged, disassembled or modified in any way.
Returns that are approved must be in their original packaging, unopened and considered to be in a re-saleable condition.
Items purchased by mistake, 'change of mind' purchases, and those qualifying for an exchange - the buyer is responsible for all return shipping costs.
In certain situations, we reserve the right to charge a 15% restocking fee.
By purchasing the item offered for sale in this listing you are agreeing to the terms of sale listed above.
You must return items in their original packaging and in the same condition as when you received them.
If you don't follow our item condition policy for returns, your refund may be declined.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description.
All warranty and return requests must be approved by contacting Auto Parts Guys directly.
The warranties provided on the items Auto Parts Guys sells are offered by the suppliers, manufacturers and importers. Therefore, any item returned must have a warranty claim approved by the manufacturer, supplier or importer before a replacement can be supplied or a credit offered.
Any item that has been damaged, disassembled or modified in any way will be deemed to have voided any warranties applicable to that product.
Please use eBay messages to contact us and we will get back to you ASAP. We are open from 8:30AM to 5:00PM Monday to Friday Brisbane time, our office is closed on Saturday, Sunday and Public Holidays.
