The item is UL 2849 certified

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Q: Does this bike can be operated as a normal bike without the motor assist?
A: Yes,this ebike has 4 riding modes,which are Ebike&Pedal-assisted&Normal bike,walk mode,if you don't turn on the display and power, you can ride as an ordinary bicycle.
Q: How far can I go on a full charge?
A: Up to 50 miles, more or less depending on your riding style, level of pedal-assist and/or throttle, rider weight, hills, and headwinds/tailwinds

Q: What is the highest speed the e-bike will go?
A: It can go up to 19MPH on pedal-assist mode.

Q: What are the suitable height and weight for this Ebike?
A: Recommended height is 5.1-6.4 inches. Max load capacity is 330 lbs.

Q: Can I make a copy of the key ?
A:Of course you can , we will provide 2 keys in original package and you could copy them as back-up

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