You will be notified via email when your item(s) have been shipped, we take great pride in shipping your item(s) as quickly and safely as possible. Please note: there may be situations for reasons out of our control where unfortunate delays may occur, we kindly ask for your patience and to please contact us as we are always here to assist you, ALL our parcels are shipped with Tracking.

In order to avoid possible delays with your parcel please ensure you include your full shipping address in English along with your email and phone number just in case you need to be contacted by the courier.

International Buyers - Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

MEXICO PLEASE NOTE: Any permits required for your item(s) entry into Mexico is the buyers responsibility. A Sanitary Permit must be obtained by the consignee from the Mexican government for anything made in China, it is your responsibility to provide this documentation upon request or your package will be held by the FDA or Department of Agriculture and will not be delivered until you do so within the allotted time. 

As of October 2024, Mexico's Tax Administration System (SAT) updated its General Rules of Foreign Trade, which impacts all shipments entering Mexico. These updates include mandatory requirements for Importer/Consignee tax IDs and detailed item descriptions on customs forms, please include your TAX ID with your order, we can not process your order without your TAX ID.

As per eBay policy: the buyer is responsible for accepting the item when it arrives. If the buyer refuses delivery, their claim is not eligible for the eBay Money Back Guarantee.

The buyer is responsible for paying any customs and duty fees for international shipping.

It is the consignee's responsibility to collect their parcel.

Nothing we sell saves human lives, our first priority is always to carefully pick and pack your item(s) to arrive in the condition as listed, we take pride in shipping your items safely, Patience is a virtue.   

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