- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 | |
| Title: | Building & Managing A World Class It Help Desk |
| ISBN13: | 9780072132373 |
| ISBN10: | 007213237X |
| Author: | Wooten, Bob (Conductor) |
| Description: | |
| Binding: | Paperback, Paperback |
| Publisher: | McGraw-Hill/Osborne Media |
| Publication Date: | 2001-04-26 |
| Weight: | 2.25 lbs |
| Dimensions: | 1.26'' H x 9.2'' L x 7.56'' W |
| Number of Pages: | 583 |
| Language: | English |