Founded in 2004, WatercoolingUK began at a time when custom watercooling was still niche, experimental, and driven by passionate PC enthusiasts. Back then, liquid cooling was all about pushing boundaries - achieving lower temperatures, near silent operation, and builds that simply looked incredible.

From day one, we've supported both grassroots innovators and globally recognised manufacturers. We were early adopters and champions of brands that have since become industry leaders, including XSPC, EKWB, and Hardware Labs. Over the years, we've helped shape the UK watercooling scene into the thriving market it is today.

What started as a small eBay store quickly grew into a full-scale eCommerce operation, and with over 20 years of trading experience, we've continued to evolve alongside the industry. Today, as the UK's largest dedicated watercooling supplier, we offer the widest range of components, expert knowledge, and outstanding value - serving gamers, enthusiasts, professionals, and showcase builders alike.

eBay uses managed payments, making checkout safe and convenient. We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Klarna (Buy Now, Pay Later), where available.

Payment must be received within 7 days of the purchase date unless otherwise agreed in advance. Please note that eBay will automatically issue an unpaid item reminder on the 8th day if payment has not been received.

Once your payment has cleared, we'll automatically leave you positive feedback. If you're happy with your purchase, we'd really appreciate you leaving us 5-star positive feedback - it helps us keep our prices competitive and continue providing great service.

If there's anything you're not completely satisfied with, please get in touch with us before leaving feedback. We're always happy to help and aim to ensure a smooth, positive buying experience for every customer.

Returning an item is quick and easy using eBay's integrated returns system. Simply log in to your eBay account, go to the Resolution Centre, and select "Return an item" to start the process.

We accept returns within 30 days of delivery. Return postage is the responsibility of the buyer. If you choose to use an eBay-provided return label, the cost will be deducted from your refund.

You are covered by the eBay Money Back Guarantee if an item arrives faulty, damaged, or not as described. For full details, please refer to the eBay return policy.

In line with the Consumer Contracts Regulations 2013, purchases from business sellers may be cancelled within 14 days of receiving the item. Returned goods must be sent back in the same condition as received. Once the return is approved and received, a refund will be processed accordingly.

Important: Please do not return any items without initiating the return through eBay. Unauthorised returns may not be accepted.