Shipping
Products might be shipped with updated latest labels. Please note that delivery time for some countries might take longer than 10 business days.
Tracking number will be provided once available from our shipping partner. Please keep tracking your order until it delivers safely.
Please contact us if you don't receive your item by 30 business days, we will check the status and try our best to resolve any problems for you.
However, once the parcel leaves U.S, the delivery date is up to courier and situation of the destination.
Always check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
Please note that import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Restrictions
Please note that some ingredients or products are banned or considered illegal for import in select countries. Please check with your local authorities to ensure any products you order and are shipped are legal in the ship-to country and do not require special permits or other documents to receive. It is your responsibility to make sure that the products and ingredients you want to order are permitted in your country before you place your order. We are not responsible for failure in custom declarence .
Thank you.
Payment & Return
Payment
The EU countries need LOSS no. for order .
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,
Slovakia, Slovenia, Spain and Sweden.
Return
- If your supplements do not pass thru customs in your location, the items destroyed at the customs. Please make sure the supplements you buy are the items that go thru customs in your country in advance.
- If there is flaw on item, we accept returns following our return policy.
- Item has to be returned within 30 days after receipt of order.
- The return has to be in the original condition with all parts.
- Once you open a box and use the content, We cannot accept returns.
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