All personalised & custom products are not eligible for return or exchange
(please note that this does not affect your statutory rights).
The distance selling regulations do not apply to personalised goods AS THEY ARE MADE TO ORDER AND CANNOT BE RESOLD, therefore returns and refunds are not accepted unless a mistake is made on our part.
In this case we will replace your item if you return it within 30 days.
PLEASE CHECK YOUR PERSONALISATION DETAILS BEFORE SENDING THEM!
Please see our other range of unique gift and decoration ideas.
@parisandchaya
NO RETURNS ON PERSONALISED ITEMS!
To keep P & P charges down Paris & Chaya uses recycled packaging where possible. All items are packaged appropriately to avoid damage during transit.