Previously Repaired or Disassembled Devices
If your device has been repaired, modified, or disassembled by anyone other than us, please contact us before purchasing this service. Do not place an order without our approval. Otherwise, you will be solely responsible for any consequences, including additional damage or an unsuccessful repair.
Supported Models
This service is available only for the original Nintendo Switch OLED consoles.
Please do not purchase this service if your device:
Has been modified.
Service Coverage
This service covers one of the following repairs:
USB port replacment
This service does not include the repair of any other faults or components.
Inspection and Repair Process
After the repair is completed, we will test the repaired function to ensure it is working properly. If we discover any additional issues with your device during testing, we will contact you before proceeding with any further repairs.
Most repairs are completed within 2–3 business days. Once the repair is finished, we will return your device as soon as possible.
If your device is determined to be unrepairable, or if you decide not to proceed with the repair after our inspection, we will return your device and issue a partial refund after deducting a $30 diagnostic/inspection fee.
Warranty
This service includes a 90-day limited warranty covering the repaired issue only. The warranty does not cover accidental damage, liquid damage, physical damage, unauthorized repairs or modifications, or any other customer-caused damage. Any such damage will immediately void the warranty.
Lithium Battery Shipping
If your device contains a lithium battery, we will apply the required Hazardous Materials (Hazmat) label to the return package in accordance with USPS shipping regulations.