About Us

Gadget Boxx is a mobile accessories & electronic retailer based in Birmingham since we started the sell on eBay in 2013 offering the latest mobile phones and exciting accessories. we committed to providing excellent customer service and we aim to provide accurate and useful product advice to customers through our eBay listing. Choose from protective cases and covers, chargers, docks, screen protectors, and more please visit our eBay Store.

Payment

Shipping

Shipping Information:
 
All items are in stock and are dispatched to you within 24 hours of your payment being received. All UK orders are sent via Royal Mail, Evri, DHL, DPD Standard Delivery.
 
Orders placed before 3:30 pm Monday to Friday are dispatched on the same day. Orders placed after 4 pm or during weekends and Bank/Public Holidays are dispatched the following working day. Once your product is shipped, you will receive a confirmation email.
 
Please note UK delivery timescale is normally 3 to 5 Working Day however Royal Mail, Evri, DHL, DPD can sometimes take up to 7 working days on busy time of the year.

All parcels sent via 24/48 tracked service UK delivery timescale is normally 3 to 5 Working Day however Royal Mail, Evri, DHL, DPD can sometimes take up to 7 working days on busy time of the year.

For Royal Mail Special Delivery By 1pm UK next day delivery (Please note this has a cut-off time of 3.30pm if your miss this time of purchase it will be sent out next working day).

Any delays in item not arriving please wait 7 working days from the date of purchase before contacting us.
 
We cannot be held responsible for delays caused by Royal Mail, your local postal service or by International Customs Inspections. Our P&P costs include delivery charges, packaging, and handling fees; not just the cost of the postage stamp. Winning an item constitutes your acceptance of the above under the terms of eBay.

Terms

Additional Information:

 
We pride ourselves on our customer service. If you have a problem with your item or need any advice, please contact us via contact seller or eBay message, we'll be happy to help. In the unlikely event that you have any problems whatsoever with your order, please leave feedback this help us improve our customer service. Before leaving negative feedback, please contact us, we are happy to help with any concerns or problems that you may encounter. Prior to any return, please get in contact with us via e-mail, so we can help you quickly and efficiently. We aim to deal with all e-mails on a 24-48hr turn around Monday to Friday 10:00am to 6:00 pm. Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive back. To guarantee receipt YOU must return the item by a signed for service; this will provide you with a proof of receipt.

Returns

Returns Information:
 
If you are not completely satisfied with your purchase or your item is faulty then simply return the item or items to us in their original condition within 30 days of receipt.
 
Always open a return on eBay this helps us with your return for an exchange or refund.

We will issue a refund on receipt or exchange the item for a different product/colour if preferred.
 
Gadget Boxx is not liable for return postal costs of non-faulty products, please ensure any returned items are well packaged, Gadget Boxx cannot be held responsible for damaged or lost returns.

To start a return on eBay, go to the returns section within your order details and follow the provided steps.

Please contact us via contact seller or eBay message.