Important
Return & Refund Policy
If you have any issues with the products or request for returns, please contact us first before you take any actions.
A return label generated straight away from ebay return function by yourself is not acceptable by us , as your orders are all dispatched from our warehouses in various locations, return goods should be returned to the warehouse which dispated your order.
So please contact us first if you wish to return some unopend/unused products, we will guide you how to complete a return process, to make sure your return goods will be accepted by our appointed warehouse.
"Change of Mind" returns are allowed, but return postage must be responsible by yourself. This means you will need to return your goods via Australia Post, pay for shipping postage to our appointed warehouse, and provide us a Tracking Number.
Once your returned goods arrived and accepted by our warehouse, we will process your refund.