We'll ensure every order we send is correctly picked and well packaged. But we go further than many. Take hand dyed Malabrigo. The small dye lots can vary, so we check every new bag against our picture and take a new one if required. We check your skeins against our picture before sending, and will contact you if there's a difference. Displays can vary, so if you aren't happy, you are welcome to return for a refund.