💕 Store Policies & Guarantees
Authenticity & Quality Guarantee
100% Authentic: All items are brand new, 100% authentic, and sourced directly from authorized channels.
Secure Packaging: Orders are packed securely in original factory-sealed condition to ensure safe arrival.
Disclaimer: Colors may vary slightly depending on monitor/screen settings. Minor cosmetic wear on outer packaging occurring during transit is not eligible for return or exchange.
Shipping & Delivery
Origin: All items are shipped promptly and securely from South Korea.
Handling Time: Tracking numbers will be uploaded within 3 business days following payment clearance.
Shipping Options:
Standard Shipping: 10 - 20 business days (with Tracking Number)
Expedited Shipping (FedEx / DHL / EMS): 3 - 7 business days (with Tracking Number)
Address Verification: Please double-check your shipping address prior to checkout. Delivery addresses cannot be modified once payment is complete. Buyers are responsible for return shipments caused by incomplete, incorrect, or outdated addresses.
Customs, Duties & Taxes
Buyer's Responsibility: In accordance with eBay policy and international trade laws, all customs duties, taxes, VAT, and local clearance fees are the sole responsibility of the buyer. Please check with your local customs office prior to purchasing.
Customs Delays & Support: If your package is held for inspection, please contact your local customs authority or carrier. If additional clearance documentation is needed, message us directly and we will provide documents from our carrier.
Failed Deliveries / Refusal to Pay: If a package is returned due to unpaid import taxes, refusal of delivery, or insufficient address details, refunds will be issued minus round-trip shipping costs and any incurred handling fees.
Return Policy
Inspection: Every order is carefully inspected prior to dispatch. If you have any concerns upon delivery, please contact us first so we can assist promptly.
30-Day Guarantee: We accept returns within 30 days of delivery.
Return Shipping:
Seller Paid: If the item received is incorrect, damaged, or defective.
Buyer Paid: For returns based on a change of mind or personal preference.
Items must be returned in their original, unopened, and factory-sealed condition with all parts included.
Customer Support & Feedback
Your positive feedback is invaluable to our store.
If you encounter any issues with your order, please reach out to us via eBay Message before opening a dispute or leaving negative feedback. We are committed to resolving issues within 1 - 2 business days.