Détails de l’annonce

Titre: Remarkable Service
Condition: Neuf
EAN: 9781118116876
Format: Poche
ISBN: 9781118116876
Date de publication: 2014-02-10
Sujet: Anglais
Genre: Technology & Engineering
Publisher: John Wiley & Sons Inc
Item Height: 232
Item Width: 16.00
Poids: 954g
Description: A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.
Pays/Région de fabrication: US
Item Length: 192.00
Année de publication: 2014

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