IMPORTANT INFO

ALL GOODS SHIPPED TO EU COUNTRIES NOW REQUIRE CUSTOMS CLEARANCE DUE TO BREXIT.

ORDERS UNDER £135 / 150 EUROS, IMPORT FEES WILL BE PAID TO EBAY

SO THE PRICE PAID IS INCLUSIVE. NO FURTHER TO PAY OR DELAYS.

PLEASE CHECK ON CHECKOUT IF FEES ARE INCLUDED.

ORDERS OVER THIS VALUE THERE MIGHT BE EXTRA FEE TO PAY ON DELIVERY.

WE DO NOT HAVE ANY CONTROL OVER THIS. PLEASE DON'T BLAME US!

IF YOU WANT NEXT DAY DELIVERY PLEASE SELECT THE

EXPRESS OPTION*

PLEASE MAKE SURE THE SCREEN YOU ORDER IS THE CORRECT RESOLUTION. YOU CAN FIND THIS IS IN DISPLAY SETTINGS ON YOUR LAPTOP.

MATCH THIS TO THE RESOLUTION IN OUR ADVERT.

ALL OUR SCREENS CONFORM TO ISO 13406-2 NORM

PLEASE DON'T PUT NOTES IN PAYPAL AS WE WONT SEE THEM.



We have tried to answer the most commonly asked questions below, but if you have ANY questions

either before your purchase please email us and

we will be more than happy to help.

Please read all the info as some important information is enclosed.


Q. When will my order ship?

A. All orders are shipped the same working day if ordered before 2PM.



Q. When will I receive my order? 

A. Mainland UK Deliveries (estimates)

Standard – Royal Mail Tracked 48 – 2-3 working days normally

Express – ROYAL MAIL TRACKED 24 – Next working day normally.

THE NEXT DAY DELIVERY ISNT FREE


A.    International Deliveries (estimates)

Royal Mail International Signed for (worldwide)  – 3 - 7 working days normally.

Royal Mail timescales are estimates as its postal service. Royal mail will only give signed for service not step by step tracking.

Items that are lost in post we must wait for Royal Mail grace period before we can resend. We will replace lost items so buy in confidence. Lost item are very rare.



Q. What does "We may ship a 100% compatible part number for your screen" mean?

A. This means that if you order your part by the part number

we may send a different part number but it will be 100% compatible.

We may ship a screen by a different manufacturer. 

We will do this without contacting you first. We do this as some parts are not available and also it helps us buy in volumeand pass the saving we make on to you our customers.

Manufacturers we ship are 

AU Optronics

Chunghwa

Chi Mei

HannStar

Hyundai-BOEhydis

Innolux

IVO

LG Philips

Quanta

Samsung 

Sharp

Toshiba

If you need a specific part number please contact us BEFORE purchasing.

Rest assured the part number we send will

work perfectly and be of the same quality as the original. 



Q. What is the difference between ordering a screen from LCD Kings and ordering directly from the manufacturer?

A. There is no difference in quality, except the price you pay with LCD Kings is lower!



Q. Can I collect the item?

A. Yes, you can collect the item directly from our warehouse located in Trafford Park, Manchester.



Q. I am a trader do you offer trade prices?

A. Yes we can offer trade prices for qty purchases. Please email us.



Q. Are the screens difficult to fit?

A. Most are very easy to fit. Try looking at youtube.
Please make sure you remove your battery.


Q. I am not sure if my screen is LED or LCD type screen.

A. The best way is to remove the screen before purchase. The part number will be on the back of the screen.

Search our shop for that part number or email us and we will be happy to tell you. Use the above link to help you remove it.



Q. Do I receive a VAT invoice with my purchase?

A. We supply a full VAT invoice with every purchase.

This will be emailed to you when the item has been dispatched along with the tracking number. 



Q. What will happen if I miss my delivery?

A. Our courier should leave a card with the telephone number of the local depot, so that you can contact them. Sometimes cards are not left by couriers.

You can check if a delivery attempt has been made with the tracking details we supply by email.



Q. Do you provide a warranty?

A. We offer 90 days warranty on all purchases. You can upgrade your warranty at time of purchase to 12 months from only £4.99.

Price to upgrade is dependant on the value of the order. Please email us to do this. 



Q. Where do you deliver to?

A. We deliver to most locations worldwide. 



Q. I can't find the screen that I require in your listings?

A. We cannot list every model so please contact us directly and we should have it in stock.

If on the rare occasion we don't, we will do our best find it for you.



Q. What happens if the goods are damaged in transit?

A. All of our products are dispatched in brand new, purpose made packaging and damages are extremely rare.

However we will replace any damaged products if the damaged item is reported to us on delivery (within 24 hrs of receipt).

We cannot except any claims outside of this time frame sorry. PLEASE CHECK YOUR GOODS ON DELIVERY!!!!


Q. I have ordered the part but no longer need it.

A. You can return the part within 30 days of receipt for refund.

Q. Which post codes is next day not available to?

A. Next day delivery is not available to the following post codes/areas:-

AB30-35-41-42-52-54, AB36-38-55-56, FK17-21, HS1-8, IV-, KW0-14,

Q. When will I receive my order? 

A. Mainland UK Deliveries (estimates)

Standard – Royal Mail Tracked 48 – 2-3 working days normally

Express – ROYAL MAIL TRACKED 24 – Next working day normally.

THE NEXT DAY DELIVERY ISNT FREE


A.    International Deliveries (estimates)

Royal Mail International Signed for (worldwide)  – 3 - 7 working days normally for EU deliveries

Rest of the world can take up to 20 days.

We cannot be responsible for customs delays as beyond our control.

You can return goods for any reason within 30 days for refund.

UK returns are free and international returns are customer paid.