Shipping/ Delivery
What do I do if I have not received my order? If your order does not arrive within the estimated time and you have received confirmation that it was dispatched please check the following: With any neighbours. With any other resident at your property that might have the parcel but hasn't told you yet. In any possible, safe places, that a driver might have left the parcel in. That you have enquired at your local Royal Mail delivery office. Re-confirm your delivery address so we can verify this is where it was sent. For International orders please refer to your local postal company for their standard procedure in case this differs to the UK. What happens if I am not at home to accept my delivery? If you are not at home when delivery is attempted’ Royal Mail Will leave the card for you to collect it from your local post office Please follow the instruction on the card to retrieve you parcel. |