Terms & Conditions - Please Read

Messages & Questions

PLEASE NOTE - As we are a business, messages sent during the weekend or after working hours (Monday to Friday 9-4) may not be answered immediately, but we will respond when back to work.

Postage

We offer UPS postage on all items and Royal Mail tracked on smaller items. We endeavour to ship ASAP, any purchases after 12 noon will be dealt with the following day. Once tracking is updated it MAY take another 24hrs before parcel is collected, this is out of our control.

Signature upon delivery is required.

If you require urgent shipping/postage, please contact us, we will do our best to accommodate.

For exact postage options, please refer to the postage information included in the listing.

We will ship to Europe at the relevant cost.

Feedback

We value our eBay store and endeavour to offer excellent service and value for money, however sometimes we get it wrong. Please contact us to resolve any issues before leaving negative feedback, most issues are easily resolved.

Payment

We require payment within 2 days of purchase please.

If we have not received funds, an unpaid item case will be automatically opened by eBay on our behalf.

Returns

Unless otherwise stated, we offer a 14 day return period. Please check your item within 14 days notifying us of any problems. Returns after 14 days will not be accepted.

VAT

We are a UK VAT registered company and a VAT invoice will be available with each purchase. VAT at the current rate is included in our prices and the advertised price is what you will pay.

Warranty & Guarantee

Our items (advertised as used) are tested and any obvious defects will be described in the listing. These items are NOT sold with any warranty or guarantee. Switches and Landline Telephones are untested.

Finally

Thank you for your business, do not hesitate to contact us if you have any questions.