About Us
Welcome to harddrivesonly, your trusted source for high-quality computer hard drives! As an R2 Certified company, we adhere to the highest standards of data security and environmental responsibility. Our focus is on providing reliable and affordable storage solutions for all your computing needs. Whether you're upgrading your system or replacing a failing drive, we offer a wide selection of top brands and models.
Compatibility
If you are looking for a particular feature or specification to meet your needs, it is the buyer's responsibility to confirm compatibility with their system prior to purchasing. We recommend reviewing your device’s specifications or consulting the manufacturer to ensure the product meets your requirements. If you have any questions about compatibility, feel free to reach out to us, and we’d be happy to assist with any questions you may have.
We ship all items the first business day after payment is received. Orders placed after 8am ET (5am PT) on Friday, or the day before a holiday, will be shipped the next business day. For example, if an order is placed on Friday after 8am ET or on a holiday, it will be processed and shipped the following Monday or the next available business day. We strive to ensure all orders are shipped promptly and will notify you of any delays or issues. If you have any questions regarding your order or need assistance with tracking, feel free to contact our customer service team.
International Orders
Any taxes, tariffs, or import fees are the responsibility of the buyer. We only cover delivery costs. When your package arrives, please bring a copy of your invoice to the pickup location to prove payment of any VAT fees. Additional customs fees, not collected by eBay, may apply and will be requested after delivery. We can provide a PayPal link to collect these fees once they are provided by the carrier.
Customer Support & Returns
Please ensure that your message includes as much detailed information as possible to help our team address your concerns efficiently. If we are unable to resolve the issue to your satisfaction, we offer a free 30-day return policy. You can return the item within 30 days of purchase, and we will process your refund or exchange as quickly as possible. Your satisfaction is our priority, and we are committed to finding a solution. If you have any issues or questions, don't hesitate to reach out—we're here to help!
