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The Mitel 8528 is a multi-function business phone with 16 programs and LED indicator keys, ideal for a conventional system in an office setting. It includes features such as amplified sound, voice memo recording, talking caller ID, and conference capabilities. This model also supports call waiting and has a headset jack for added convenience. The Mitel 8528 is part of the Mitel MiVoice series, known for its reliability and advanced functionalities in a telecommunication system. Designed for business use, this phone offers multiple interfaces including DSL and Ethernet connections, making it a versatile and efficient choice for professional communication needs.