Terms & Conditions - Please Read
Messages & Questions
PLEASE NOTE - As we are a business, messages sent during the weekend or after working hours (Monday to Friday 9-4) may not be answered immediately, but we will respond when back to work.
Postage
Items bought/won will be dispatched within 2 working days from our warehouse.
Delivered Monday - Friday
We offer DPD postage on all items and Royal Mail tracked on smaller items. We endeavour to ship ASAP, any purchases after 12 noon will be dealt with the following day. Once tracking is updated it MAY take another 24hrs before parcel is collected, this is out of our control.
Signature upon delivery is required.
If you require urgent shipping/postage, please contact us, we will do our best to accommodate.
For exact postage options, please refer to the postage information included in the listing.
We will ship to Europe at the relevant cost.
Feedback
We value our eBay store and endeavour to offer excellent service and value for money, however sometimes we get it wrong. Please contact us to resolve any issues before leaving negative feedback, most issues are easily resolved.
Payment
We require payment within 2 days of purchase please.
If we have not received funds, an unpaid item case will be automatically opened by eBay on our behalf.
Returns
Unless otherwise stated, we offer a 14 day return period. Please check your item within 14 days notifying us of any problems. Returns after 14 days will not be accepted.
VAT
We are a UK VAT registered company and a VAT invoice will be available with each purchase. VAT at the current rate is included in our prices and the advertised price is what you will pay.
Grade | Condition | Cosmetic Imperfections | Functionality | Components. |
A | Excellent | Minor blemishes | Fully functional | All original |
B | Good | Cosmetic imperfections not noticeable when powered on | Fully functional | All original |
C | Fair | Noticeable cosmetic imperfections | Fully functional | May be missing or damaged |
D | Good for parts | Significant cosmetic damage | Fully functional | May be missing or damaged |
Grade A
Grade A refurbished laptops are the closest you’ll get to a new device and are in excellent condition. These laptops may have slight blemishes, such as minor scratches or scuffs, but these are too subtle to be noticeable unless examined closely. Grade A laptops are fully functional and have all of their original components.
Grade B
Grade B refurbished laptops show signs of light use, with some cosmetic imperfections that are not noticeable when the laptop is powered on. They may have scratches or dents on the case, but they are not major issues.
Grade C
Grade C refurbished laptops have more noticeable signs of wear, such as larger scratches, scuffs, cracks or dents. However, they are still fully functional and have all of their original components.
Grade D
Grade D refurbished laptops have significant cosmetic damage, such as large cracks or dents. They may also have missing or damaged components. However, they are still fully functional and can be used for basic tasks.
Finally
Thank you for your business, do not hesitate to contact us if you have any questions.