If you are not sure which size to choose, please tell us your exact foot length, width, height and weight, we will recommend the most suitable size for you within 24 hours.
How to Measure Your Foot Correctly
Measure your foot in the afternoon (your feet will slightly expand during the day, this will get the most accurate data)
Stand barefoot on a flat paper, mark the longest point of your toe and the back of your heel, measure the vertical distance between the two marks (this is your foot length)
Measure the widest part of your foot to get your foot width
Please measure both feet, and choose the size according to the larger one
Important Notes
All dimensions are measured manually, please allow a slight error of 1-3cm, which will not affect the wearing experience.
The actual color of the item may be slightly different from the pictures shown on the website, due to the lighting effect, monitor brightness/contrast settings and other factors.
If the shoes have slight creases during transportation, it is a normal phenomenon, which can be recovered after placing for a period of time, and will not affect the wearing and appearance.
Shipping Policy
Order Processing Time: We will ship your order within 5-15 business days after the payment is confirmed. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Method & Delivery Time:
Standard Shipping to US/UK: Estimated delivery time is 7-20 business days after shipment.
If you need expedited shipping (Express,DHL or EMS), please contact us before placing the order, we will provide the corresponding shipping cost and delivery time for you.
Customs & Import Duties:
The product price and shipping fee do NOT include import duties, VAT, customs clearance fees or any other additional charges in the destination country. All these fees are the responsibility of the buyer.
Buyers need to cooperate with providing identity information and relevant documents required for customs clearance. If the package is detained or returned due to the buyer's refusal to cooperate with customs clearance, all related losses shall be borne by the buyer.
Shipping Exception Handling: If there is no logistics update beyond the estimated delivery time, the package is lost, damaged or not delivered properly, please contact us immediately. We will assist you in checking the logistics status as soon as possible, and provide a full refund or free reshipment solution for you.
Return & Refund Policy
Return Validity Period: Return application must be submitted within 30 days after the package is signed for. Overdue applications will not be accepted.
1. 30 days return ! Buy with confidence
2. If you find the item has quality problem after receiving the item, please contact us .We will refund YOUR FULL WINNING BID AMOUNT or item exchange. it's up to you.
3. If the item is lost in transit, Or damaged, Bear all the losses by the seller. We 100% guaranteed quality.
Payment Policy
We accept all payment methods supported by eBay platform, including PayPal, credit card, debit card, etc.
Please complete the payment within 7 days after placing the order. If the payment is not completed overdue, we will close the transaction.
If you have any questions about the payment, please contact us in time, we will assist you to solve it as soon as possible.
About Us & Contact Us
About Us
We are a professional shoe seller with many years of experience in cross-border e-commerce, operating on eBay with an honest and responsible attitude. We insist on providing customers with high-quality products, competitive prices and thoughtful pre-sales and after-sales services. No cheating, only fair trading. Your trust is our biggest motivation!
We strictly control the quality of every product before shipment to ensure that you receive qualified products.
We have a professional customer service team, which will reply to your message within 24 hours on working days.
We support 30 days worry-free return, you can buy with confidence.
Contact Us
If you have any questions about the product, order, shipping, after-sales, etc., please feel free to contact us via eBay message. We will do our best to solve your problem and give you a 100% satisfactory reply within 24 hours on working days.
Feedback
We strive to maintain the highest standards of excellence and provide every customer with a perfect shopping experience and 100% customer satisfaction! Your positive feedback and 5-star rating are very important to us.
If you are satisfied with our products and services, please leave us positive feedback and 5-star detailed ratings. We will be very grateful for your support!
If you have any dissatisfaction with your order, please contact us immediately BEFORE you leave neutral or negative feedback. We will try our best to solve your problems satisfactorily and give you a perfect solution. There is no problem that cannot be solved through communication, thank you for your understanding!
