No additional fees such as import taxes or shipping costs will be incurred!

Feedback Policy

We provide timely customer support to all purchasers.

We will respond to your inquiry within 24 hours. Our working hours are from 10:00 to 20:00 Japan time.

Once you have received your item please make feedback for us as this will let us know that you have received your item.

In case of damage please be sure to take pictures of the following items and send them to us

1. Photograph of the entire item

2. Photograph of the damaged part

3. A photo of the condition of the cushioning material in the package

4. A photo of the condition of the cardboard box it arrived in

Statement on Legal Compliance and Quality Assurance for the Sale of Used Goods

At our store, all products are directly sourced from trusted consumers or authorized sellers.

This ensures the provenance and quality of every item we offer. We strictly adhere to the following practices:

Legal Compliance: The products we handle comply with the Lanham Act, Common Law infringement, Unfair Competition Prevention Laws, and equivalent laws in other countries.

This is because we thoroughly verify the origin and rights of each product, and seek legal advice when necessary.

Quality Assurance: We rigorously clean and disinfect all items before listing them for sale and conduct quality control checks.

This guarantees that we provide safe, high-quality products to our customers.

Transparency and Responsibility:

If it's brought to our attention that any of our listings may violate the aforementioned laws, we will promptly investigate and take the necessary actions.

Moreover, we commit to promptly correcting any misinformation and maintaining transparency.

Handling of Misinformation:

While we strive for accuracy, there may be instances of unintentional misinformation due to human error.

If you encounter such issues, please contact our administration. We promise to address your concerns with courtesy and professionalism.

Customer Engagement:

We always respond to customer feedback and inquiries with courtesy and promptness.

We are committed to providing an enjoyable and secure shopping experience for all our customers.

If you have any questions or concerns about our products, please feel free to reach out to us.

If there is any item you are looking for, please feel free to contact us.

Even if the item is not listed in our store, we will do our very best to find it for you.