Dear customer: Thank you for your time and patience. If you have any questions about this product, or find that there are any quality problems after you receive the package, please don't hesitate to contact us by email.We will try our best to serve you.
If you don't want this product, you can also contact us. We will send you a return shipping label and full refund you. You don't need to pay any costs.
Thank you, have a good day！♪(･ω･)ﾉ
Summer Pet Cooling Mat for Dogs Cats Self Cooling Pad Portable Sleeping Blanket
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1. We accept only PAYPAL payment.
2. eCheque will be held until cleared
3. We appreciate prompt payment and look forward to your business in the future.
1. We will arrange for shipping items within two business days after payment cleared.
2. All items are checked and packed in good condition before dispatch.
3. Estimated delivery time is 3-7 working days (Not including weekend or public holidays)
4. Delivery times may vary particularly during peak periods or unexpected weather conditions. In event of a very unlikely slight delay, your patience would be highly appreciated.If you havent received the item within 35 days from the payment, please contact us. We will track the shipment and get back to you with a satisfying reply.
5. For package missed on the way to the destination, we would try our best to contact with our post office and update the latest information for you. However, there may be some delayed reply because of the time difference.
6. We will post the item to the address of your Paypal registered. Please ensure your address is correct. If the item returns to us without fault.
1. This product has a 30 days warranty.
2. Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.
3. For all returned products, buyers MUST contact us for the returning address.
4. We are responsible for all return shipping charges.Refund will be offered once we received the returned items.
5. All goods must be return with its original condition within 5 days of receipt of goods.
6. Faulty items: You can contact our customer service staff to exchange goods for you or refund to you. The specific solution will be decided based on the results of the negotiation with you.
1. We will leave Positive Feedback after reveive the payment, Please do not forget to give us 
and FIVE STARS on all of the Detailed Seller Ratings
2. If you are not satisfied with your shopping Experience,Please contact us to get a solution before you decide to leave a 
neutral or 
negative feedback, We will try our best to solve any problems for you as soon as possible,thanks.
3. We will provide you service as best as we can, cause the feedback and is what we are striving for. Please email me through "My Messages" or "Ask Seller Questions" if you have any question about our listings or your purchase.