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General Interest

Shipping

Shipping is free for all customers in Australia. Your package will be safely taken care of & posted from England by means of Priority Airmail, which is air freighted to your nearest Australia Post Distribution Center (Sydney, Melbourne, Brisbane, or Perth), from where they are delivered to your address by Australia Post.

Returns and refunds

We operate a 30 day money back guarantee. If you are unhappy with the product for whatever reason, please contact us to arrange a return and refund. As shipping costs are not retrievable, we are unable to refund shipping costs.

Feedback

We use an automated eBay feedback response system. If you are happy with the product, please leave positive feedback and we will automatically leave positive feedback for you. If you are unhappy with the transaction for any reason, please contact us first to resolve. If you do leave negative or neutral feedback you waive your rights for support regarding any problems with us and open yourself up for possible retaliatory negative feedback. Please avoid making negative feedback remarks, contact us first if you have any problems! We are here to help!

Contact Us

Please contact us via eBay messages if you have any questions and our Customer Service team will be happy to assist you with any queries. Thank you.