Parkero: Your Parking Guardian, One Bollard at a Time

Our high-visibility, weather-resistant parking posts stand sentinel like silent warriors. They demarcate spaces with unyielding precision, shielding cars from dings, guiding confused drivers, and protecting playgrounds from rogue vehicles. Each bollard is a promise: No more breath-held moments. No more “what-ifs.”

Parkero - Born from the fusion of “Park” and “Hero,” we’re not just selling parking bollards; we’re engineering guardians of calm.

For the office manager safeguarding employee cars, the parent guarding a school zone, or the homeowner reclaiming their driveway, Parkero transforms parking from a stress zone into a sanctuary. With reflective strips that glow like beacons and installations as sturdy as a knight’s armor, we’re rewriting parking safety—one bollard, one hero at a time.

Because every parking spot deserves a hero.

Because you deserve peace of mind.

Payment Policy for Parkero AU:

Thank you for shopping with us! Please review our payment policy to ensure a smooth and seamless transaction.

1. Accepted Payment Methods:

We accept the following payment methods:

• PayPal: The preferred and most secure method for both buyers and sellers.

• Credit/Debit Card: You can pay via Visa, MasterCard, or American Express through PayPal even if you don’t have a PayPal account.

• eBay Managed Payments: We also accept payments via eBay’s Managed Payments system, which allows you to pay using various methods, including credit and debit cards, Apple Pay, Google Pay, and others.

Please note: If you are using eBay Managed Payments, you will need to follow the eBay checkout process.

2. Payment Due Date:

• Payment is due immediately upon purchase or auction win.

• If payment is not received within 4 days, an automatic unpaid item case may be opened. This helps us maintain the flow of inventory and ensures timely processing of orders.

3. Payment Confirmation:

• Once your payment is confirmed, we will process your order and dispatch it as soon as possible (usually within 1-2 business days).

• If you encounter any issues during payment, please contact us directly through eBay messages, and we will assist you.

4. Currency:

• All transactions are processed in AUD (Australian Dollars).

5. Sales Tax:

• Sales tax (GST) is included in the price for all purchases made within Australia, as required by Australian tax law.

• International buyers may be subject to local taxes, duties, or customs fees upon delivery, which are the responsibility of the buyer.

6. Security and Privacy:

• We take your privacy and security seriously. All transactions are processed securely through PayPal or eBay’s Managed Payments system.

• We do not store or have access to your credit card or bank details.

7. Payment Problems or Disputes:

• If you have any issues with the payment process, please contact us before taking any action, and we will work to resolve the problem.

• If there is an error in the payment or your account is flagged, please reach out immediately to prevent any delays in shipping.

8. International Buyers:

• For international buyers, please ensure that your payment method is compatible with eBay's Managed Payments system or PayPal.

• Be aware of any international customs duties, taxes, or shipping restrictions that may apply to your order.

9. Customer Support:

If you have any questions or concerns regarding the payment process or your transaction, feel free to contact us through eBay’s messaging system. We are here to help!

Postage Policy for Parkero AU:

Thank you for shopping with us! We aim to provide a fast and reliable postage experience for all our customers. Please read our postage policy below:

1. Postage Methods:

We offer a variety of postage options to suit your needs:

    Standard Post (Australia Post)

    Express Post (Australia Post)

    Courier Services (e.g., Sendle, StarTrack)

    International Shipping (Australia Post and other carriers)

Note: The postage method selected at checkout will determine the delivery speed and cost.

2. Handling Time:

    We aim to dispatch all orders within 1-2 business days after payment has been received.

    Orders placed after 2:00 PM (AEST) will be processed the following business day.

    Orders placed on weekends and public holidays will be processed on the next business day.

3. Postage Costs:

    Postage costs are calculated at checkout based on the weight, size, and delivery location of the item.

    Free Postage: Items listed with free postage include standard postage within Australia.

    International Shipping: International shipping rates are calculated at checkout based on the destination country.

4. Delivery Times:

    Within Australia:

        Standard Post: Typically 3-7 business days, depending on location.

        Express Post: Typically 1-3 business days, depending on location.

    International Delivery:

        Delivery times vary based on the destination country. You will receive an estimated delivery time at checkout.

Note: Delivery times are estimates and may be subject to delays due to external factors such as weather, strikes, or customs processing.

5. Tracking Information:

    All items dispatched via trackable services will have tracking information provided.

    You will receive a tracking number once your item has been dispatched, which can be used to track your order online.

6. Shipping Delays:

    While we make every effort to ensure your order is dispatched promptly, please note that once the item is with the carrier, shipping delays may occur due to factors beyond our control.

    If there is a significant delay in your delivery, please feel free to contact us, and we will assist you in tracking the status of your item.

7. Packaging:

    All items are carefully packaged to ensure they arrive safely at your address.

    We aim to be environmentally conscious, so packaging may vary and could include recycled materials.

8. Postage to PO Boxes:

    We offer delivery to PO Boxes within Australia. However, please ensure the correct and complete PO Box address is provided at checkout to avoid delays.

9. Return & Refund Policy:

    If your item arrives damaged or is not as described, please contact us within 30 days to arrange a return.

    Return postage costs will be covered by us in cases of faulty or misdescribed items.

    For change of mind, the buyer is responsible for return postage costs.

10. Customer Service:

If you have any questions about shipping or need further assistance, feel free to reach out to us through eBay messages. We are happy to help!

Return Policy for Parkero AU:

We want you to be completely satisfied with your purchase! If for any reason you’re not happy, please read our return policy below to ensure a smooth return or exchange process.

1. Return Window:

    30-Day Return Period: We accept returns within 30 days from the date you receive your item.

    To be eligible for a return, the item must be unused, in its original condition, and in the original packaging (if possible).

2. Eligible Items for Return:

    Faulty or Damaged Items: If your item arrives damaged or is not as described, you are entitled to a full refund or exchange.

    Change of Mind: We accept returns for change of mind within the 30-day period, as long as the item is unused and in its original condition. The buyer will be responsible for return postage in this case.

    Incorrect Size/Colour: If the wrong size or colour was ordered, we can accept returns for exchange or refund, as long as the item is in original, unused condition. Return postage will be the responsibility of the buyer.

3. How to Return an Item:

    Contact Us: Before returning any item, please contact us through eBay messaging to initiate the return process.

    Return Instructions: We will provide you with return instructions, including the return address.

    Return Label: If the return is due to a fault or our error, we will cover the return postage costs and provide you with a prepaid return label.

4. Refunds & Exchanges:

    Refunds: If your return is approved, we will issue a full refund for the purchase price of the item via the same payment method you used at checkout.

    Exchanges: If you prefer an exchange, we will arrange to send the same item (subject to stock availability) or a different item of equivalent value. Return postage for exchanges is the responsibility of the buyer unless the return is due to our error.

5. Return Postage Costs:

    Faulty or Misdescribed Items: We will cover the return postage costs if the item is faulty or not as described.

    Change of Mind: If you are returning an item due to change of mind, the return postage will be at your own expense.

6. Non-Refundable Items:

Certain items are not eligible for returns or refunds, including:

    Opened or Used Items: Items that have been opened or used (unless faulty).

    Custom or Made-to-Order Items: Items that are personalized or made to your specifications.

    Digital Downloads: Digital or downloadable products.

7. Item Condition:

    Restocking Fees: If the item is returned in a condition different from its original state (e.g., missing parts, packaging, or if the item is used), a restocking fee may apply or the return may be denied.

    Please ensure that the item is returned in its original condition to receive a full refund.

8. Customer Service:

We strive for excellent customer service. If you encounter any issues or have concerns about your purchase, please reach out to us through eBay messages before leaving feedback, and we will do our best to resolve any issues.

Contact Us Policy for Parkero AU:

We are here to assist you! If you have any questions or concerns regarding your purchase, our products, or our policies, please feel free to contact us. Below are the details on how you can reach out to us.

1. How to Contact Us:

The best way to get in touch with us is through eBay's Messaging System. This ensures all communication is tracked and handled promptly.

• eBay Messages: Click the "Contact Seller" button on any of our listings to send us a message.

• We aim to respond to all inquiries within 1-2 business days.

2. Customer Support Hours:

Our customer support team is available to assist you during the following business hours:

• Monday to Friday: 9:00 AM – 5:00 PM (AEST)

• Weekend and Public Holidays: Closed

Please note that any messages sent outside of these hours will be answered as soon as possible on the next business day.

3. What to Include in Your Message:

To help us assist you more efficiently, please include the following information in your message:

• eBay Item Number or Order Number

• A brief description of your inquiry (e.g., payment issues, shipping questions, product details, etc.)

• If applicable, photos of any issues (e.g., damaged items, missing parts) to help us resolve the issue faster.

4. Response Time:

• We strive to reply to all inquiries within 1-2 business days. However, response times may vary during busy periods such as holidays or sales events.

• If your matter is urgent, please let us know, and we will do our best to prioritise your inquiry.

5. Reasons to Contact Us:

You can contact us for any of the following reasons:

• Product Inquiries: Questions about product details, availability, or sizing.

• Shipping or Delivery: Issues related to tracking, delays, or changes to your shipping address.

• Returns & Refunds: Any questions or concerns about returning an item or receiving a refund.

• Payment Issues: Help with payments or billing queries.

• General Feedback or Suggestions: We appreciate customer feedback and suggestions to help improve our services!

6. Resolution of Issues:

If you have any problems or concerns regarding your order, please reach out to us directly. We are committed to resolving any issues in a fair and timely manner. We encourage you to contact us before leaving negative feedback so we can have the opportunity to assist you.

7. Privacy & Data Protection:

We respect your privacy and will not share your personal information. Your details will only be used to resolve your inquiry, as outlined in eBay’s Privacy Policy.

Please note that eBay messaging is the preferred and most efficient method for contacting us.