Items will be Shipped Immediately on the same or next business day.

 - For Alaska/Hawaii & US Protectorates (Puerto Rico, Guam, etc.), standard shipping within the continental US does not apply. In this case, payment of extra shipping costs will be required.

 - Some country/region may charge extra shipping costs or shipping may not be available. In this case, we will guide you to the message before shipment.

 - Customs clearance time is excluded from the shipping period.

JOY CART's first purpose is our customer's Full Satisfaction.

We offer Exchange or Repair when there is the defects of the item or misrepresentation on listings.

All return items for a refund must be unopened and new condition - in their original box including all packing material.

Shipping and handling costs are not refundable.

All returns should be previously discussed and agreed upon with us.

Most products has 1-year Warranty upon a purchase.

If it has some faulty in manufacturing process - We will exchange it or fix it for FREE.

If customers make a mistake on the product and it has some fault - We will try to fix it at the Lowest price.

Please contact us for warranty details.

For buyers in the United States:

Import duties and taxes are included in the item price or shipping cost.

You don’t need to pay any additional fees when your order arrives.

For buyers outside the United States:

Import duties, taxes, charges and brokerage fees are not included in the item price or shipping cost.

These charges are the buyer's responsibility.