* TAX INVOICE SUPPLIED *
PO BOXES
Please note that we are unable to deliver some large/heavy items such as Printers and Scanners to a PO Box. Please supply a Street address as an alternative.
DELIVERY
Sydney, Melbourne, Brisbane, Adelaide, Perth & Canberra metropolitan areas 1-3 working days.
Darwin, Hobart and Launceston Metropolitan areas 2-7 working days.
NSW, Victoria, Queensland, South Australia, ACT, Tasmania and Western Australia regional areas 2-7 working days.
All remote areas 3-7 working days.
FREIGHT COSTS
Free freight may not apply to some remote and regional areas. Please contact us for freight costs to these areas.
RETURN POLICY
All returned items must have an RA ( Return Authorisation ) number. We will not accept any items returned without an RA.
We will supply an RA once a return has been approved.
All items returned must be unopened and sealed in the original packaging unless it is a hardware item and deemed to be faulty or DOD ( Dead on Arrival )
Any items returned that have been opened and removed from their original packaging will not be eligible for a full refund unless they are classed as faulty or DOD.
We will not accept Ink/Toner cartridges that have been opened from their original packaging.
All items being returned due to ordering in error or change of mind must be in brand new condition, unopened and still sealed in the original packaging.
Items being returned due to ordering in error or change of mind will only qualify for a partial refund.
We will arrange for hardware Items deemed to be faulty or DOD to be collected by our courier after an RA is issued.
A refund will not be given until after the “faulty” item is received into our warehouse, checked and confirmed to be faulty by our technical staff.
Shipping costs for items being returned due to ordering in error or change of mind are the responsibility of the buyer.