FAQ
Do you supply drivers for this unit?
We do not supply drivers for this unit to keep cost down.
If you wish to have a media of your choice with the drivers for your OS, contact us.
Do you supply drivers for Windows XP?
Yes, we do. There will be a fee to supply, as we do not send drivers via email or file transfer sites.
SHIPPING
Shipping address must match on eBay account. We do not ship to third party.
All items will ship within 1-3 business days after payment received.
We offer shipping via USPS, UPS and FedEx. We do not ship any item via your arranged
shipping/transportation company.
Economic
Shipping will be the cheapest service available for your area. The
service may take up to two (2) weeks depending on external factors such
as weather, disruptions, backlog, etc.
If you have a preferred shipping method, please select from the options.
We
have no control on shipment once the item(s) is/are in the carrier’s
hands. We will work with you to resolve any lost or damaged item along
with the carrier.
RETURN POLICY
All items have a warranty of 30 days from day of received shipment.
Do not replace, modify, remove any parts or attempt repair on unit(s). Please contact us via eBay messaging for either return or exchange within the 30 days warranty period.
Some
units may require software upgrade, firmware upgrade or even part(s)
upgrade to be compatible for your needs.
Please contact us for the item specification before making the purchase. Some software, firmware and parts upgrade may not be compatible with the unit.
All return or exchange item must match the serial number that was shipped.
All return or exchange item must be received in the same or similar packaging materials used as received. No Exceptions
CONTACT
Please message us if you have any questions, concerns on listing or purchased item via eBay messaging. We will be happy to assist you. Please understand, sometimes we maybe overwhelm with questions and concerns, please feel free to message us again if we did not respond to you on the same business day.